About Business
Pelican Pointe Car Wash - Chalmette is a leading Car Wash specialist serving the Chalmette, LA, Open ⋅ Closes 7 PM area, committed to delivering an exceptional shine for every vehicle. They provide a wide variety of solutions, including Car wash, and other essential Car Wash tasks for all vehicle types. Boasting a solid 4.4/5 rating from 271 verified reviews, their reputation for excellence precedes them. As a locally-owned business in Chalmette, LA, they are deeply committed to providing honest and reliable Car Wash support to their neighbors. If you are in need of professional Car Wash assistance, we invite you to reach out to them today or visit their location in Chalmette, LA.
Google Reviews
Lil Man
★
☆☆☆☆
9 months ago
that car wash has been going down lately, within the last few months i’ve been seeing a baby in the lobby playing and running around ,i’m guessing her mom works there! but that’s unacceptable.not a good look for the business.and the other day they was shut down for a hour. it’s always something at that car wash
Vinnessia
★★★★★
11 months ago
Got my car washed on today. Tevin Key was so helpful! The environment was pleasant and organized. I will definitely return!
Frederic Jenkins
★★★★★
a year ago
As a fleet customer I enjoy coming to this wash because it is very convenient to have all of my vehicles taken care of without a hassle. I even signed up for the family plan that Tevin mentioned to me. Great job to Robert and his management.
Geralyn Bowman
★★★★★
7 months ago
I love this Pelicans Pointe location. Their employees are super friendly and I’ve never had any issues with them damaging my car like other companies.
Santrice Wade
★★★
☆☆
11 months ago
Don't pay for tire shine because the tire shine does not ever stay on long enough to make it home. I got the pass I paid for tire shine and had to go get my money. The pass just went up like everything else
Ben E
★
☆☆☆☆
9 months ago
I never write reviews, but the vaccuums are too powerful to be useful and loud (so high pitched you need ear plugs)… and the air freshener machine hardly took my money and then finally did, but didn’t dispense anything. Go to Rich’s Wash Dat instead
Baldwin Bioc
★★★★★
7 months ago
Huge shoutout to the best, Dustin! Dustin always greets everyone with a smile and taking care of my needs when washing my vehicle! 10/10!
Jeanna Barrett
★★★★★
6 months ago
I went through this with a friend. It was fast, easy, and convenient. Her car looked great after going through.
Foxy Grl
★★★★★
7 months ago
This place is very clean and the staff is very respectful! Dustin helped me with all of my questions and I left satisfied with their service. Thank you! My car is sparkling ✨
Jada
★★★★★
a year ago
I always have a great experience here, it’s clean and well-stocked. The vacuums worked well and the wash leaves my car spotless. A special thanks to Tevin, who went above and beyond to help me with air in my tire— overall excellent customer service
Thomas Madden III
★
☆☆☆☆
Edited 6 months ago
Don't waste your time. Car wash scratched my entire tailgate. Showed the attendant & he looked at it then walked off. Got tired of waiting 15 min so I left. He was hiding in the office.
Wayne Mccarthy
★
☆☆☆☆
a year ago
Damaged my car and made no attempt to rectify the issue and never received a follow up after calling their corporate office.
Wolf504
★★★★
☆
Edited 11 months ago
All the extra items they give you are great. They have free cleaner and microfiber towels to do interior cleaning, air for your tires, blower to use on water and interior cleaning and 2 different style vacuums. The wash itself is just ok. Your experience will also depend on the attendant that's there. Some don't care much about the process understandably and others go above and beyond to make sure your car gets a good wash.
Allie B
★
☆☆☆☆
4 months ago
To my knowledge they closed at 7 so I don’t understand why the vacuums were off before hand, that was very inconvenient
Wave Bros.
★★★★★
8 months ago
I stop by for a car wash and had some sticker residue on my car. A employee by the name of Dustin came out to help me when he noticed me trying to scrub it off. He came right up with a rag and solution and removed it for me! 10/10 employee he mad my day with good conversation and excellent awareness.
Kacie Garrett
★★★★★
7 months ago
Pelican has become a part of my weekly routine! I respect how the facility is always clean, the interior spray bottles are always full and there is always plenty of microfiber cloths. The staff is definitely on top of their game. Dustin always greets me with a smile and offers to spray my interior rubber mats! I highly recommend this place and to join a monthly package.
Legendary Yaya
★★★★★
2 years ago
This car wash was Great. I loved the blower to get dust out the car and small spaces and cracks. I loved that they had cleaning solution and towels available. They were literally the best car wash I’ve ever been to.
KEVIN WAGNER
★★★
☆☆
5 months ago
I feel like the vacuums could suck better I wish they had more spray the white blue car around when you finish getting your washed
Bob Tastic
★★★
☆☆
3 months ago
Great car wash with decent prices but they could use more workers, everytime i go theres only ever one person working and i have to wait 5-10 mins to get help because their busy managing cars
Donavan Davis
★★★
☆☆
5 months ago
The staff is always friendly, and my car usually comes out very clean, which I appreciate. However, I am extremely disappointed with one recurring issue. Every time I vacuum my car, I hit my head on the object above, and it has caused me bruises and even gashes. When I brought this concern to an assistant manager, I was met with little concern or empathy. His response was simply, “That happens to me all the time.” While I understand he may not have been trained to handle guest feedback appropriately, this type of response is dismissive and frustrating. A more suitable reply might have been, “I’m sorry you’ve experienced that, let me look into what we can do to improve your experience.” As it stands, I feel that my complaint fell on deaf ears. If this concern were shared with upper management, perhaps a solution could be implemented, such as removing or covering the bolts/nuts that continue to cause injury, or maybe a warning indicator. While I try to be mindful, accidents still happen, and it is both inconvenient and unsafe. I would greatly appreciate it if this matter could be addressed so that all customers can enjoy a safer and more positive experience.
