Paul's Auto Body

William Moore

★★★★★

5 years ago

Paul switched out my old rusted tailgate on my 1994 FORD BRONCO. Great work and his entire staff was incredibly nice. Excellent communication and priced right. Thanks!

Loons Calling

★☆☆☆☆

6 years ago

Very nice people until they have your money. They lost my 97 year old grandmother's handicapped parking placard while fixing her car. Not a big deal, things happen. But I called them and left a message, and they never called me back. I called them again a week later and they said they'd check around. Once again, they never called me back. Finally, it was easier to go to the registry and get a duplicate. Very misleading, as they were super nice and responsive before they got paid, but couldn't have cared less after.

Amit Gupta

★☆☆☆☆

4 years ago

Got the full detail package and wasn’t happy with the result. Talked to Paul and his detailer ahead of time to confirm what would be included and noticed many things were not done as promised: 1) layer of dust/debris as well as white marks were left inside the entire front of the car (was told by the detailer that this was because the garage was dirty and it all blew in after detailing); 2) trunk wasn’t touched inside or out (including the water spots that were supposed to be removed); 3)despite it being empty; armrest wasn’t touched (despite having almost being empty); 4) leather seats were not cleaned or conditioned; 5) windows inside still had streaks everywhere; 6) carpet was not shampooed; 7) debris between seats not vacuumed; vents had layer of dust. 8) I also have reason to doubt that the car was not hand washed, clay bar treated, waxed or polished as promised. Would not be surprised if they use the $9 car wash next door. Overall the car did not have the patina or scent or even basic cleanliness of a freshly detailed car, which I don’t think is an unreasonable expectation given that I paid $170. It was so frustrating that I had to go over the car myself with basic materials to get the car looking clean.

Walter Cowham

★☆☆☆☆

6 years ago

Terrible experience here. Repairs took 6 weeks, and calls went unaswered. We were overcharged and when we questioned it, repairs were thwarted. 2 doors were worked on, and 2 doors came back with electrical problems. The buttons were working when the vehicle went in, were not working when the vehicle came out. Paul "offered" to make it right, but did not do so when he had the chance. I will never take my car here again, nor allow my freinds or family to do so.

Bostons_ Jackie

★★★★★

5 years ago

I will never go anywhere else as long as I’m alive and I need auto repair work! Scott and his wife are honest, FAST and super professional. I dropped my car off on a Tuesday and I received a call Thursday morning my car was done. Did I mention they VACCUMED IT AND WASHED THE EXTERIOR!? Absolute gems. I highly recommend that you come here.

Spiro Demakes

★★★★★

5 years ago

They did an excellent job on my FJ Cruiser! I have taken our family vehicles to various "detailing" places throughout the years, which for most of them means an inside and outside wash. These guys did an actual detail, going under every nook and cranny of my vehicle making it look like brand new. Definitely Paul's will be seeing me again!

Sheena M

★★★★★

10 years ago

Had just moved to Quincy, and got into a small fender bender. Broke my headlamp and upon reading the great reviews on Yelp for Paul's Auto Body I went there. Paul himself gave me a quote very quickly and scheduled my repair for a few days later. He was able to fix my car quickly, and when it took even less time then expected he passed that savings along to me!!!!!! I had already agreed to his estimate, and when I mentioned that he charged my credit card for less then the amount I had agreed to- he simply said, "Oh yeah, It didn't take as long to install as I thought it would." I am taken back by his honesty, integrity, and the skill of Paul and his employees. Could not recommend this shop higher!

Al Larkin

★★★★★

8 years ago

This is the only place you should ever bring your car! Paul is is not only about the nicest guy you'll ever meet, but his repair work is perfect. I have brought more cars here than I care to admit and I've been happy every time. I have never had even a minor complaint. The work is done on time and on budget. And if possible, Paul or Jodie will hunt around to find a used part that will save you some money. Recently, someone slammed into my car the day after I agreed to a trade-in price when buying a new car. I was afraid the deal was going to fall through. But Paul expedited everything, worked with the insurance company to keep things moving and got everything fixed. The dealer gave me the same pre-accident deal As Paul said "Why shouldn't he? The car's better than new." He's right. It was. A great place. Go here.

Gregory Fall

★★★★★

a year ago

Had some scratches cleaned up and detailing of my Volvo XC90 and it came out Great! Showroom condition! I would not hesitate to go back to Paul’s for any future needs.

Min Cheng

★★★★★

Edited 4 years ago

I have been a customer of Paul's Auto Body for many years. It started out because of convenience, I worked nearby within walking distance that I could leave my car there with minimum impact of my day. But since the first visit, I have become a loyal customer. Yesterday I went again because of a questionable battery problem. Paul changed my 6- years old battery and even washed my car for me. The entire encounter was painless, effortless, communicative and on time. At this difficult time, it was great to see Paul look healthy, happy and energetic as ever. I was rushing in and out with my car but on my way driving home, I realized how pleasant it was to see Paul's smile again. I have written 5-star reviews before and I feel compelled to write again today. I highly recommend Paul's Auto Body to anyone

G Jones

★★★★★

10 months ago

Had recent repair work done to my vehicle here. Paul went out of his way to get the job done quick and the car looked amazing. The best around!

S

★★★★★

2 years ago

I brought my car for a bad long large scratch on the rear door of the driver side. I assumed that the door has to be painted. Paul got his staff to buffed it instead and the door looks great. The nice surprise is that he did not charge me for the work. This shop has always delivered great service and quality work. They are honest and professional. They will only do what is needed and necessary for the car. I highly recommend Paul's Auto body.

Linda Whittle

★★★★★

11 months ago

****2025 Paul's Autobody is in a new location on Elm Street in Braintree, about .5 miles away from is old location in Quincy. I can't recommend Paul and his team highly enough! They have serviced several of my cars, expertly handling everything from meticulous interior and exterior detailing to extensive bodywork repairs caused by unfortunate incidents. What truly sets Paul apart is his personal touch; he always takes the time to speak with me before, during, and after the service, making the entire process feel seamless. As the most caring owner I’ve come across, Paul consistently delivers outstanding customer service, accompanied by a warm smile and the reassuring tone of a father figure. As a female driver, I feel completely at ease knowing my car is in his capable hands—there's simply no one I trust more! Beyond just repairs, Paul's passion for cars is palpable. He is an award-winning, exceptionally talented car restorer, and his presence at car shows throughout the East speaks volumes about his expertise. If you want top-notch service and true craftsmanship, look no further than Paul's Autobody!

Damien Dong

★★★★★

11 months ago

Paul and his team were a pleasure to work with. They were quick to turnaround the repair, with the actual work taking less time than the insurance appraisal and paperwork. They also made sure that the repair was done to satisfaction. While I hope I won't need to return, if I ever had the need for body work again, I would choose them.

Bjoern W

★☆☆☆☆

Edited 4 years ago

I went to this place a couple month ago. The car I brought to them was a new Tiguan with 6400 miles on the odometer. The drivers door had a dent, which I wanted to have fixed by Pauls Auto Body. The color wasn't damaged at all. The people working at this shop are very nice and friendly. The problem is their quality of work. You can imagine, a car with only 6400 miles has still a perfect paint coating. When I got the car back from a body shop, I expected something similar. After fixing the dent, they decided to do a blending on my door. I picked up the car at night. At that point you didn't see the terrible job they did on my door. The pictures I uploaded will talk for themselves. They charged me $942 for this job. The whole drivers side looked so terrible, that I decided to sell this car. I found some trash in the car after the visit, which lead me to the conclusion, they did personal trips with it. I don't recommend this shop at all. --------------------------------------------------------------------------------------------------------------------- The answer of the company owner regarding my review shows again how unprofessional this company is. Instead of accepting that not every customer is happy about their sloppy work, they are trying to sell a with sandpaper refinished door as beautiful work. I never have experienced something like that....

Steve Morgan

★★★★★

3 years ago

Paul's shop has always done great work on my vehicles. They recently installed and painted a grille and spoiler on my vehicle. Would recommend 100%.

Tracey

★★★★★

7 months ago

My family and I have used Paul’s auto body for years. Saying I had a super pleasant experience is an understatement. Paul and his team are just the nicest bunch of people. The prices are incredibly fair and Paul works super quick. They helped with a rental car And made the entire transition pleasant. Do not hesitate to use Paul. You won’t be disappointed.