Google Reviews
Bree O'Dell
★★★★★
2 months ago
The owner is very sweet and friendly! Definitely support this business!
Luci Clayton
★★★★
☆
Edited 5 months ago
It would be 5 stars if the touchless car wash wasn't broken down fairly often (this seems to be improving recently so I'm updating my review on 10/4/25). The air dry is set too short on timing permitted for the overall cost per wash, and it needs to be aimed at the vehicles from top to bottom, front to back, for low profile cars - not just for other sizes such as SUV's or trucks. Still, so far the best option compared to using a different one in this area that will damage my paint job and ceramic coating when I can't just hand wash it myself. There are several competitive companies who have come to Derby, but theirs all generally don't have a touchless, automatic washing available, and many people here don't want to get out and use hand spraying wash bays. I'll remain a customer at Panther Car Wash until a competitor discovers the need for touchless, automatic washes is higher in Derby than many other surrounding areas. ***HINT to the other carwash owners or entrepreneurs considering Derby for its market: the local residents generally have nicer vehicles (and many people get specialized paint jobs, ceramic coating, etc) due to higher income levels in this city - install those options for touchless, automated washes at your business sites. You'll rapidly get more than your investment back in business sales and may choose to install a few more.***
Kirk Dubberstein
★★★★★
a year ago
The price on hand wash is 1.00$ a minute. Takes about 5 minutes .
Mysti Noll
★
☆☆☆☆
9 months ago
I kid myself every time I pull into this carwash, thinking it will be different this time! Nope. Not only is my car still filthy, now it's covered in soap. Attendant couldn't even be bothered to look up when I went to the window. And yet, people are pulling in car after car to get ripped off. Do better derby panther. If this is your "better" then do another carwashes "better" because you suck!
R W
★★★
☆☆
3 months ago
Nice place but way too expensive, all I used is water and soap on self service and got charged $16. I will not be back.
Linda Thresher
★
☆☆☆☆
3 months ago
I paid for the brushless car wash and it did not activate. Notified them and never got a response back. Wasted my money for nothing.
Good One
★
☆☆☆☆
a year ago
$16 + $5 for ceramic coat. my windows are no cleaner than when i drove in this rip off place. smh.
Elizabeth Lynch
★
☆☆☆☆
9 months ago
I’ve frequented this car wash almost exclusively for several years .after a bad experience and no return call or email from the business several months ago I decided never to go back. Well, I tried again today and same thing. I can still write my name in the dust and still have bird poop on the hood. I’ve called and texted. Hoping for some contact this time. I even have a heads up to a person in line before I left who said it does that sometimes but she has a membership so she went on through. If I pay $16 for a car wash I at least expect not to be able to write my name in the dust or see my wiper marks from before the wash. Very disappointed. I drive out of my way to come here to support local.
Brandon Blake
★★★★★
8 months ago
Absolutely stunning product for the do it yourself 'er. The pre-soak, soap, conditioner, wax and spot free rinse all seem to be top notch. 9 times out of 10 all product is applied according to whichever button you push, clean, working facility I highly recommend this car wash.
Breann Cain
★
☆☆☆☆
10 months ago
My husband and I both have the Panther Carwash app and every time we both have used it, it takes our money. We have given it chance after chance and now have been scammed out of $60 and we both still have money on our apps that is just sitting there we can’t use. Every time I’ve tried to contact them they either don’t respond to my emails or they won’t answer the phone. This is horrible customer service! Go to Club carwash this place is awful!
Willie Green
★★★★★
3 months ago
Great wash, Was involved installing the Automatics here. Washworld machines are some of the Best.
Shon Shirley
★★
☆☆☆
2 years ago
Got most of the dirt off but left hard water stains on all my windows and mirrors. I did touchless and the 2nd best one ($12), that includes spot free rinse. That picture below is after it dried. I'll have to wash my truck again 😩
Titan Weighing
★
☆☆☆☆
a year ago
Have been here multiple times and have had good experiences and not so good. After this one I think I’ll take my business elsewhere. Spent $28 trying it in both automatic bays and it still had dirt and soap.
Justin Joy
★
☆☆☆☆
a month ago
I used the self wash and they charged my card over $32. I have tried calling nobody ever answers. I have also tried to message through their website, but nobody responds.
Jeff Slayer
★
☆☆☆☆
5 months ago
If you want soap residue left on your car then this is the wash for you. Both the soft touch and the touchless. And the dryers are horrible. Trying to support Derby businesses but it's difficult when they aren't good. And they want to charge $30 a month but you are unable to download their app unless you have an iphone. Nothing like telling half the customer base that they mean nothing to you
Chris Landwehr
★
☆☆☆☆
4 months ago
Wash is average. Rinse sucks. Dryers suck. App sucks, oh wait we only have it on ONE phone from years ago because you can't download it because it is not on the App store and they do not give a shit. But they sure take your money and then go radio silent. Time for a BBB complaint
Cynthia Arzate
★★★★★
2 weeks ago
Support your local business, especially this place! They’re so nice and professional and a HUGE shoutout to Travis for doing a killer job! I’ll definitely be back!
Lynette Brown
★
☆☆☆☆
5 months ago
I am tired of wasting my money paying for an unlimited membership each month when this is the quality of Carwash that I get. This is ridiculous and it isn’t the 1st time this has happened in both the touchless and soft touch automatic wash bays. These pictures were from last week and I had to immediately pull into the self service wash bay to rinse all of the soap off and spent another $13.75 on top of my monthly membership fee I already pay. Another major complaint is the dryers in the automatic bays are horrible as well and I immediately have to pull out and spend another 20 minutes drying my car off, that is of course if there isn’t soap all over it still! I want to support local but the customer service here is horrible and the wash is even worse. Do better if you want to continue to have a business. I am so extremely upset about this nonsense!
Brandi Johnson
★★★★★
a month ago
This is my husband’s absolute car wash. Even if he has to drive 20 minutes. Josh has amazing customer service. Check out the carwash!! The app is so easy to use as well.
Tyler Reida
★
☆☆☆☆
8 months ago
Have seemed to be more and more disappointed every time I go here, it used to be a great place to go due to the card readers In the manual bays, with not having to have change, but now those don’t work anymore. Recently went through the touchless automatic, and there was still a ton of soap all over my vehicle. I will stick to Wash, Ict or Charlie’s
