Google Reviews
butu abdi
★★★★★
Edited 7 years ago
Edit: Very professional and friendly customer service. They helped me find the right headlight and install it. Best auto parts shop in town in my opinion. Mike helped me with all of my purchases and taught me how to put all that stuff to good use! Excellent customer service!
Nick Przybysz
★★★★★
9 months ago
This is the cleanest and most well organized napa I have ever been in. Staff was super helpful and friendly. Get your napa know how here
Nicholas Crews
★★★★★
5 years ago
They saw me pulling in one minute before closing, ran to door to assure me they were still open, and then stayed a few minutes late and missing the start of the super bowl. They didn't have what I needed out front but knew just where to find it in the back. Bravo, great service.
Abby Whitaker
★★★★★
4 years ago
I had quite a few lights in my car come on all at once and they were the closest to my location. I’d never been to Napa before today, but I will be coming back. Ryan was very helpful and he explained everything in a way I was able to understand. He didn’t try to take advantage of the fact that I don’t know much about cars and tell me a bunch of bs or try to make me buy a bunch of unnecessary things for my car either. 10/10 experience and I left feeling way better than when I came in. Thank you!!
Gretchen Walla
★★★★★
2 years ago
The key fob battery for my Honda Ridgeline needed to be replaced and instead of going to the dealership, I popped into NAPA. They replaced the battery for me, didn't try to sell me on anything else, and was out in less than 5 minutes. Appreciated and noted next time I need a part for my truck - stopping here first!
David Marod
★
☆☆☆☆
2 years ago
Sorry the store is fine but the delivery driver is unsafe. He was speeding, tailgating, and you're in a company truck kid. Drive it with a bit of respect and don't flip people off who will now leave you a bad review and never shop here.
michael daigneault
★★★★★
Edited 2 years ago
5 stars for being open on a sunday being helpful and saving me money and clarifying what my problem could be and giving realistic advice. Again had an issue needed tools right then they helped with that. Saved my bacon first thing Monday morning. Thank you
Housein Cornell
★★★★
☆
7 years ago
they seem to be the best pars store in town, yet still do your homework before you buy anyplace. Just had them suggest I cut an exhaust gasket for use in my vehicle as they didn't have the right size.. I almost lost a finger trying to cut it, and it doesn't work after cutting... they should know better than to give this kind of advise! Other than that one off.. they are very helpful and usually get you what you came in for or let you know who in town might have it.
Shara
★★★★★
2 years ago
My family and I were loyal Auto Zone customers, BUT... Napa Auto Parts has won over my business and loyalty. The representatives have been very helpful, and when they said that the part were needing will be at the store, they haven't been wrong!! That's a HUGE reason why I will ALWAYS look for a NAPA Auto Parts store wherever I can find one over any other auto parts store!!
Roshanak Jelveh
★★★★★
2 years ago
Very friendly and knowledgeable people- I have Tesla model X - Ron helped me find the windshields online and he offered to install them once arrived- Today I brought them and Kobby install it for me- thank you both Rob and kobby! Now I have a lot air of brand new windshield and no more squeaky noise!
Cladoselache
★★★★★
2 years ago
An extremely helpful person at this store was willing to drop everything and figure out how to replace the wiper blades on my aging Jetta. Believe me, it was not intuitive by any stretch, no tabs or release buttons, but she did it in less than a minute. Very grateful!
josh mcbride
★
☆☆☆☆
7 months ago
Bought some belts at a different location. Was told they wouldn't take them back because they would seat on the shelf. Isn't that what they call inventory???
Stephen Bradfute
★★★★★
6 months ago
Very knowledgeable and helpful staff. I appreciate the superior quality of NAPA parts and the fair prices.
Tim B.
★★★★★
a year ago
Always helpful and pleasant. I needed to remove a pulley and a couple of bearing covers from a jointer cutterhead and the guy that helped me made sure the puller he sent me home with fit the job I was attempting. The cost of the tool is refunded to me when I return it, so it is essentially a free tool loan. Not a penny in it for them, but just another reason I come to NAPA in Bellingham when I need auto parts.
Ben Kelly
★★★★★
9 months ago
My car battery for my Honda accord has been long overdue to being replaced, I got a battery from here and it was WAY cheaper than the batteries at oreilleys and pretty much anywhere else. I even got a 20% off online discount. After the core deposit money back I only paid $177 in all for a new battery.
Victor Leatzow
★★★★★
2 years ago
A little tricky to access but if paying attention not bad. Guys behind the counter were a blast and very talkative. Had what I needed and decent pricing. Nice visit for never being in the store.
Eric
★★★★★
a month ago
Team had order all ready and handled back charge for unavailable item well. They called ahead to let me know.
Jennifer Morris
★★★★★
a month ago
Excellent service efficient. Helpful and friendly. Quick to search and get results , good prices too! Well Done Napa!
Aaron Snoey
★★★★★
3 months ago
Went in to pick up some oil for my car and had hands down the best experience in an auto parts store. Guy knew his stuff, reccomended good product had me in an out of there in under 5 minutes. Hat's off to ya.
Aized Jamal
★★★★★
a year ago
I just want to say, they are professional and lovely wonderful people. Every each different stores like Autozone and O’ Reilly including Honda stores told me that my car’s part would be received minimum 4 days to 4 weeks and this company and store understood my pain and issues and they ordered the part and came to this store within 24 hours… I love you, guys… Thank you for your generosity and kind…
