ModWash

Zay Mikula

★★★★★

2 months ago

Great Car Wash Excellent Service From All Team Members Especially Colton & Damaury Friendly And Polite Individuals. The Ladies At The Washing Station Were Superb As Well With Communication On Making Sure I Didn’t Mess Up Tires Going Into The Wash.

Benjamin Machin

★★★★★

2 months ago

My mom and dad own a membership with this car wash, and for how often they clean their car(s), they said that it is a bargain. They also provide plenty of free commodities for use, like a car-mat cleaner, sink and heavy duty faucet for hand washing, window spray, etc. after washing your car. Would highly recommend this establishment to my friends and colleagues!

Lance Ferrell

★★★★★

3 months ago

While down visiting some friends I decided to stop in and get my car cleaned. I was very pleased with the service I received especially from a gentleman named Ben who was directing my car. He had the best customer service attitude and made sure that I knew exactly what I needed to get the job done. I appreciate great customer service above all and highly recommend stopping in to get your car cleaned here.

Sydney S

★☆☆☆☆

a month ago

Nothing wrong with a one time car wash or the state of the car wash from here but I would never suggest taking their promos. They will charge ur card monthly despite filling out the cancellation form and good luck reaching someone on the phone to cancel.

Morgan McDowell

★★★★☆

Edited a year ago

Update: I talked to the Corporate Guest Advocate and they acknowledged my situation. It was a good gesture as they gave me a week of unlimited washes for my truck. On my next visit, we were greeted by Heidi and she went above and beyond to ensure I was satisfied. She even helped wipe my truck down. Changed review rating from one to four stars. As mentioned, the customer service by the on site staff is awesome. Great wash...poor corporate policy and service! Let me start by stating that I've always had the best experience with Heidi. (See my husband's previous review a few months ago with the Porsche) Today I was severely disappointed and offended by this management team. Yesterday afternoon, I stopped in and got the "Max" wash and spend about 30 additional minutes wiping down my truck and vacuuming. This morning I noticed I had oil all over my truck and realized it was from the tire shine. This morning I returned for a basic wash to get the chemical off (that was a result of the tire shine.) However, I was met with opposition from the attendant because Mod Wash corporate policy doesn't allow them to rewash more than 3 vehicles a week AND I didn't return last night for the rewash. He clearly acknowledged my truck was spotless with exception of tire shine down the side of my truck. He called his manager, Joseph who refused to provide the rewash because I had no receipt and the aforementioned policy. While I don't have the monthly membership, I get all five of my vehicles washed here monthly at a minimum. This is poor service and even worst policy. I wasn't provided a receipt (yesterday) when the attendant swiped my card..more importantly, your wash obviously caused the dissatisfaction. I wasted another 30 minutes today explaining the situation. A wash cost ModWash pennies considering customer loyalty is priceless. I'll take my business back to Take5 down the road on Bloomingdale Ave. To be fair, the attendant, Vinnie was kind and understanding.

Jailene Miranda

★★★★★

2 months ago

I’ve been a member here for years and bring multiple vehicles through regularly. Colton and the entire staff are always friendly, approachable, and happy to help with anything you need. The wash quality is consistently great, and I love that they include a free car freshener with every visit. The vacuums always work, there are plenty of clean towels available, and the car-mat cleaning machine is a huge plus. Highly recommend this car wash—reliable, convenient, and always a great experience!

Jordan Besser

★★★★★

2 months ago

Damaury is an amazing shift supervisor! He ensures that each customer is happy and the quality of the car wash experience is spectacular each and every time! I highly recommend this Mod Wash location if you are in the Brandon/Valrico area!

Dj Lorence

★★★☆☆

9 months ago

Good but not great. Basic wash was $11 which was fine, but the after wash vacuum area isn't great. They have towels which is nice, but the window cleaner is not stocked and was empty. 2 staff members just standing around talking to their friends could have been refilling them. Bug prep station was VERY dirty, I didn't want to put it on my car. Woodies does a much better job all around. Better service and better amenities.

Millie D

★★★★★

a month ago

The employee Alexxis was very helpful and explained the differences in the washes to me and answered my questions. My car looks great! This is my first experience with a car wash that has RainX. Vacuums are strong and the towels and windows cleaner are an added bonus.

Lance Ferrell

★★★★★

2 months ago

The cute redhead Ben who was directing my car had the best customer service. He was knowledgeable, caring, sweet and made me laugh. I highly recommend coming here to get your car washed. Will be back soon. Great pricing too

No One

★★★★★

2 months ago

I don’t usually leave reviews, but this place deserves recognition. From the moment I pulled in, everything ran smoothly with Damaury professionally, and with real care. The attention to detail was unmatched, and my car came out spotless. This is how you build loyal customers excellent leadership shows in every part of the operation.

Angela Knapp Bouton

★★★★★

a month ago

Love ModWash! Friendly staff, @Colton - Bloomingdale location gives us Exceptional and AWESOME service, always so helpful and my girls love that he gives them suckers. He's a great asset to this company! Brings big smiles to my family! Thank you

NFL Tubby

★★★★★

a month ago

Colton was cool and really helpful. He knew what he was doing, explained things clearly, and took charge like a manager would. Made the whole experience easy and smooth. Definitely good service.

Liz Brewer

★★★★★

a month ago

Grant Sutherland was so helpful yesterday during my visit. My card had been compromised so it wouldn’t let me go through, but he identified the problem very quickly and got it all updated within minutes. He even came over afterwards and cleaned my windshield! Excellent service and manners!

Kerstin Michele

★★★★★

2 months ago

Damaury and Javon were absolutely amazing! Super kind and attentive even though it’s a self service station! Will definitely be back 💕✨

Jill Andrew (Jillza)

★★★★★

a month ago

I love dropping in Mod Wash most any time I want. My SAV - sports adventure vehicle - enjoys a good scrubbing and vacuum! Had to get the glitter out from an adventurous weekend. Love seeing Grant and his hustle keeping all stocked in fresh towels and air fresheners. Thanks for the attention to detail. Sign up for the monthly rate. It is worth every penny.

Rene Carpena

★☆☆☆☆

a week ago

STAY AWAY! I had to learn the hard way! Due to an unfortunate incident that occurred about a year ago. My Model X was loaded into the wash tunnel directly behind a very large truck with oversized tires that should never have been allowed in the tunnel. While my car was being washed and I had no visibility, my vehicle was suddenly pushed forward and repeatedly struck the truck in front of me, resulting in approximately $7,000 in damage. At the time, both the local management team and ModWash corporate acknowledged their mistake and negligence, apologized, and agreed to cover the cost of repairs. They had me go through all the steps to get estimates but after providing what they requested, since then, they have completely stopped responding to me. Over the past year, the location has gone through roughly five different managers, forcing me to repeatedly explain the entire situation with no progress or resolution. I have given them ample opportunity to do the right thing, but my requests for updates and request for my refund check have been ignored. Based on my experience, I cannot recommend this car wash. Their actions have been dishonest and misleading, and they have failed to stand behind their own commitments.