Google Reviews
Jett Face
★
☆☆☆☆
6 months ago
Nico at the business center would not tell me the location of the nearest rental center. He blew me off and said it's an easy coast thing. Great! I'll go somewhere else
Don Householder
★
☆☆☆☆
8 months ago
We live 2 hours from this store, but because the Lowes stores closer to us did not have the water softener we wanted, we drove for 2 hours to this store and bought it on June 20th, 2025. While I noticed clear packing tape on the box, I gave it no mind. We laid the box in the back of our minivan and drove 2 hours back to Red Bluff. Upon installing the unit as per the manual, when we turned the water on, one of the fittings blew off and a deluge of water filled the space before i could cut the mains. This happened three times, as we thought our assembly of the bypass valve was perhaps not perfect. After a call to Whirlpool, they fairly admitted some parts are out of spec's and were sending me new ones under a warranty claim. MY GRIPE WITH LOWES - this unit had apparently been returned by a previous buyer, probably because of the same issue. The unit had water in it, which drained onto the floor of our van, the plastic bags for the fittings were torn open, and some were even installed! Lowes had taken this unit back and put it back on the floor to sell again! Inexcusable! Also, in spite of my call to Lowes to lodge my complaint, several days have passed since the promise from their customer service rep that they would contact me to make reparations. I'm done with them.....
Jason Mecham
★★★★★
3 months ago
Much prefer this store than the orange one. A little higher class if you ask me.
Jason Zumalt
★★★
☆☆
4 years ago
I went into the store to buy a drill and a reciprocating saw and underneath the picture that I posted were the items located and they would not honor the $80 off for spending over $300 while the staff was very nice and I do frequent this store I rated them three stars because they did not honor the advertised price and I left my items there and went to home Depot the store manager at the time that helped me name was Sean and he would not honor the price. Home Depot actually gave me a better deal and my total out the door price was less so thank you Lowe's for turning me away because I got a better deal at home Depot
Sarah Cruz
★★★★★
2 years ago
Rachel in the cabinets and countertops department has always been incredibly helpful and willing to jump right into each and every project we’ve had. We had a successful cabinet design and delivery earlier this year and the project turned out great. Shout out to Rachel. Give this girl a bonus! She deserves it.
Kenneth Schnetz
★★★★★
11 months ago
Lowe’s is a great store! Sometimes they are a little pricier than their competitors, and sometimes the way are cheaper. Always worth checking! The store is always clean, the app is awesome, and the military discount is 10%. Sometimes it’s hard to find someone for help, but they are always helpful once you find them.
Jessica Orlandi
★★★★★
Edited 3 years ago
LISA in the Paint Department was so helpful and knowledgeable. Garden center has quality indoor and outdoor plants. Id check it out just to get ideas even if you're not ready to buy.
Charlie Wilson
★★
☆☆☆
6 months ago
I like Lowes better than the orange and white - usually. I stopped real quick this morning for some insect killer, Ortho Home Defense to be exact. I went to the garden section and there was a plethora of the product. The issue I had was I prefer the concentrated bottle that you mix yourself at home, and all I could find was premixed bottles. So I grabbed a bottle of premix and from the garden aisle until I walked out the front door I asked four (4) different employees. "does this come concentrated, you know the kind i would mix myself at home?" No one could answer that question, no offered to check for me, no one had a clue. One said "whatever is in garden is what we have" another said pointing to the jug of premix in my hand "no i think that is already mixed up and ready to go" the third was at least honest and said, "I don't have any idea", the forth told me "premixed bug killer only comes premixed, you can't buy it concentrated unless your a lisensed professional bug man", I knew that wasn't true but at that point, I just shook my head and left disappointed. I gave this review 1 star because the store was clean and beautiful, I gave a second star because I'm in a good and generous mood today, so 2/5 stars and I feel generous. I guess I'm going to have switch to the orange and white from now on.
Tracy B
★★★
☆☆
10 months ago
Specifically went to Lowe’s today over Home Depot because my last visit a few days ago, the kid in the paint department was very helpful. Well today not so much. After being in the paint area for about 10-15 minutes selecting a stain, supplies and a paint color we were ready to have our paint colored, so pressed the help button. Heard the request over the PA system twice, no one came. Two employees walked by, saw us standing there but didn’t acknowledge us. Person at the return desk looked in our direction on several occasions. I pressed the help button again. Another customer arrived and pressed the help button. Shortly after pressing the help button, that customer talked to the Return desk and that employee said someone would be over soon. Finally, someone arrived and was able to help us. Quite frustrating, especially the employees walking by and not acknowledging us. Usually prefer Lowe’s over HD due to better customer service but definitely not today!!!!
P
★
☆☆☆☆
2 years ago
Terrible job, not answering calls. Plus when we specifically requested tile deliver inside the backyard they delivered it outside and charge $119 for half a pallet. Total loss. Recommend renting UHAUL
Human Robot
★★★★★
4 years ago
Love these guys the prices are perfect for any job you might have for your home improvement wether it be indoors or out. I loved the bird feeders and the pool cleaners were a great price😃
JW
★
☆☆☆☆
4 months ago
Hands-down the worst big-box home improvement chain around—Chico, Oroville, or beyond. Management ducks blame for their garbage leadership, leaving customers to fix their messes. Steer clear; you'll storm out raging. Skip this dumpster fire for a local joint, or even Home Depot (it's a slight glow-up). Every manager needs to bail and hand it to real pros—I'd die of embarrassment owning that clown show. We've served up fixes on a silver platter, but zilch. Pro tip: Customers keep your lights on. I used to hit Lowe's for the bargain prices, but screw it—Ace or True Value's got actual staff who show up, help out, and know their shit.
vince
★
☆☆☆☆
5 months ago
Normal Lowe’s store… but the parking lot is the worst in town! No lighting at night, feels creepy and unsafe. So much sap from the trees, I hope you don’t have a nice clean car when you shop here, it will leave with lots of sap all over!
NoNeya Bittness
★★★★
☆
3 years ago
My last and previous experience was disappointing considering they can't keep up with their "New Lower Price" and "Everyday Low Price" tags and system ring out price. I was just at the store however nobody was available to remove from lockup my items to see 5 days later a "New Lower Price" for an item gift for my son and I was pleased to see mentioning to clerk as they removed from lockup, that individual asked what price I intended to pay, I pointed to the tag, he scanned the item looked at the tag immediately ripping it off the shelf telling "it's wrong you're not getting it at that price.". As I rang out my other items discussing with the cashier they explained it should be honored however the individual refused to remove from lockup. After my other purchases I brought to attention of entry service desk and they explained not knowing when the tag was posted, blurted out "we don't have any in stock anyway!" though there was 2 on the shelf then told me "the system" wouldn't let them change the price. What do you think? The trimmer is still on the floor with that $99 sticker though it scans $119, but what price do you think you'll pay? I later bought the items since I still wanted and it's not the end of the world. Maybe they're hiring for a timely tag and inventory clerk to clean-up their over-shorts.
Linda Lyons
★
☆☆☆☆
2 months ago
I will never spend another dime in Lowe's! I bought a kitchen freestand stove there, they delivered it, into my home, then left. My son opened up the carton, and the oven door was hanging on one side. Lowes will not make it good! I spent $900.00!!! Also I bought it ob Dec. 6, and I still can't use my oven!! Christmas dinner is ruined!!! NEVER WILL I STEP IN THERE AGAIN!! AND EVERYBODY I KNOW WILL HEAR ABOUT THIS!! LOWES SHAME!!
Raven Jackson
★★★★★
5 months ago
The customer service here is always AMAZING! I needed assistance in the roofing section for a property that I own in Virginia. Steve didnt hesitant to help build me and itemize list although another store would be making the purchase. This is want individuals (with limited skills) need. Thank you for making my project progress!
Taylor
★★★★★
Edited 11 months ago
Good selection of Carhartt and Free Country apparel. Nice variety of outdoor/indoor plants. I love the member deals! I definitely recommend applying for a MyLowe's Rewards credit card, saving 5% comes in clutch for those big purchases. Also, you gain points. which you can use like cash, when you forget your wallet, like me 😆. All around good store!
AD Lot
★★★★★
2 weeks ago
Easy place to shop. I went early, i was there at 6am, and was pleasant shopping without the lumch crowd. The associate at the self checkout was so helpful.
Leslie Buck
★
☆☆☆☆
2 months ago
Yuli helped us BUT with attitude! We just bought a washing machine and her tone and customer service was not pleasant. She wasn’t nice at all and it made us feel like she was rushing us out. For a big purchase you would think we would have better service.
Romeo Valentino
★★★★★
Edited 7 months ago
Elizabeth in the garden section is awesome! Otis in the garden section is awesome! They really want your business and will help as much as possible. They really know how to treat the customers. Jean in cabinets is amazing, she loves her job and she love designing your kitchen to how you want it.
