Google Reviews
Laura Robinson
★★★★★
4 years ago
Great service and staff. They were able to help us when a family member had a unit and passed away so we could work on sorting the contents.. Very professional.
Shelby Roaden
★★★★★
7 years ago
Very nice facility, with really nice units, especially the climate control units. The owner is very nice and reasonable, & always available when needed. Would definitely rocmmend, and use again.
Krista Malone
★★★★
☆
8 years ago
Most of the time at least a quarter of the machines are out of order but it is still a good car wash. Even when you can't vacuum.
not given
★
☆☆☆☆
6 years ago
Worst carwash ever. Wax didn't work. Tire cleaner didn't work. Water was cold. Pressure was low. Brush puts out very little soap. Soap is mostly water. AVOID! GO ANYwhere else! (This place was ok. a decade ago. now? not!)
Melissa Lawson
★★★★★
8 months ago
Great price, the manager on site is very helpful, and facility is very secured.
Tate Falduto
★
☆☆☆☆
7 years ago
In my opinion, i would not use this facility. He would have 0 stars if able. The owner is unreasonable. I was charged a full month for a small unit, when I was only in it for several days before moving to a larger unit where he charged me the full month there as well. Used his facility for over 5 months. Two days before the end of the month, I called him to let him know that I had moved everything out and was no longer going to need the unit. He proceeded to tell me that I needed to give him 7 days notice and then charged me for the full month. I called him at the end of the month-more then 7 days prior and told him that I was giving my notice. I asked for some sort of documentation that I gave him the 7 day notice. He refused, told me that I was ridiculous and never to use his storage facility again and hung up on me. All I wanted was documentation stating that I gave him the 7 days notice so that he would not charge me another month.
Nick Ireson
★
☆☆☆☆
3 years ago
It's a shame Google does not give an option for zero Stars. These people are wanting to charge my credit card for an extra month even though I vacated the property on the 30th claiming that I signed a contract agreeing to 7 days notice. There is no signed contract on file and when they tried to provide it to me they started calling me a scammer since they did not have it on file. Use caution and look somewhere else for your storage needs. Also the owner seems quite unstable and must have some emotional issues because he was not able to have a normal conversation about the topic which could have led to an amicable resolution. Edit: very evasive response as you know the card is in my wife's name. However as long as you're saying you won't charge any credit cards that you don't have a signed contact to match, that's fine. And different than what you yelled earlier.
tyler marshall
★★★★★
3 years ago
Been storing my boat here for 7 years. The pricing is right for how close it is to a major highway, and the property is always well maintained. Can’t ask for much more! Highly recommend.
Alida
★
☆☆☆☆
4 years ago
While items are secure, the management is horrible. They're often not there to accept payment. They ask for a 7 day notice of moving. If you're still using a unit at the end of the month and want to leave, they expect you to pay in full for the following month. I gave my notice at the end of September. I would have been moved out in 1 day, before October 1 but they had my unit locked until I paid for October in full. Do not use this place.
Benjamin Roe
★★★★★
2 years ago
Facilities were clean and management was always friendly and responsive. No issues from beginning to end. Was happy they didn’t need a month notice to end the lease like some other companies I looked at.
Caleb Burton
★★★★★
2 years ago
Great secure facility! Very reasonable prices. Owner made process very easy! Manager took time out of his day to help me unload a heavy piece of furniture. Highly recommend!
Tony Reeves
★★★
☆☆
a year ago
Hey a car wash that actually works! But the one thing I don't like is u don't get much time per quarter. There have been plenty of times where I've had to leave with soap on the car and go somewhere to break a 20. Good wash but too expensive!
Haley A
★★★★★
2 years ago
The staff are friendly, knowledgeable, and always willing to assist with any questions or concerns. From the initial inquiry to the signing of the rental agreement, the process was seamless and efficient. Additionally, the location is convenient, with easy access to major highways and thoroughfares. Whether I need to drop off or pick up items from my unit, it's always a hassle-free experience.
Parker Neeley
★
☆☆☆☆
a year ago
Nice water pressure, soap seems to work. $2.50 for a couple minutes? I spend $8 And then I put my last $2 in quarters in the machine and it does nothing. Because I didn't put in "$2.50". So you keep my $2?? Get a coin return please. I can't champion this car wash anymore until you fix this. People can't throw money away like this these days.
Spee Johnson
★
☆☆☆☆
8 months ago
Owner will not let you spray anything off except a car that is clean already. Tried to spray off a trailer that had a hand full of leaves in it and he came at me very hostile telling me that it would make a mess and it was for cars only. I have spent a lot of money at this place and have washed SXS, boats, jet skis, and trailer before with no problem so for him to come at me so hostile was uncalled for. If you don’t want to clean up few leaves from your car wash then maybe you should not own a car wash. I have a Jeep Gladiator what if I got it dirty and wanted to wash it then what would be his excuse it is a car and would create more of a mess than the few leaves in a trailer.
steve carico
★★★★★
9 months ago
Everything I want for storing my stuff: location, 24 hr access, manager there if you ever need them. Also secure and the pricing is very fair. So handy and resonably priced, get a second unit for the stuff you don't need your spouse to be bothered with / aware of.
Caleb Whitter
★★★★★
8 months ago
Had a great and positive experience with Louisville Wash And Lock. Very friendly and understanding staff. The storage unit was exactly what we needed and we could access it at any time. If you're in the Louisville area and need a storage unit, I would highly recommend Louisville Wash And Lock.
Leslie Lyons
★★★★★
8 months ago
Highly Recommend! The manager at this facility is top-notch! He went above and beyond to help my husband and made the whole process smooth and stress-free. The units are clean, secure, and easy to access. Great experience all around!
Jennifer Rhinehart
★★★★★
8 months ago
Highly recommend this facility. The prices are very reasonable and my property was secure. Also, the manager is top notch! He was on site and helped me get my boat hooked up to my truck when I was having issues. I really appreciated his help!
K Anderson
★★★★★
2 months ago
The owners worked with me on my sudden timing and were able to get me into a space within the hour! They were really amazing to work with--very kind and flexible. I needed to store an RV and then leave the state, and was going to have to have a 3rd party pick up the RV for transport. The owners were able to keep my keys and worked with me to set up a pick up for the RV that was completely stress-free and easy. I was really blown away by their kindness and willingness to help. Cannot recommend this place highly enough!
