Google Reviews
Gosha Hackett
★★★★★
4 months ago
Nice professional service, my car took longer than what I was told originally, the technician not only explain why ( my car is more difficult for oil change ) but also offered a discount for the inconvenience. Appreciate your help .
Matthew Fossati
★★★★★
2 months ago
Quick and easy. No pressure on upsales but they do offer them. Heather answered all my questions and presented several options for tires that I needed.
Sandra Owens
★★★★★
3 months ago
Drove in late on a Monday evening - no problem being a later time - took the car right in- no waiting. Everyone was pleasant - oil and lube done and on to home to make dinner. Thanks Jiffy Kube.
Daniel Gonzalez
★
☆☆☆☆
3 months ago
Took my car in for an oil change and Jiffy lube ‘checked’ my cabin air filter and introduced debris into the fan and now every time I turn on the heater I hear this annoying sound that unpleasant. I took it back in and they were unable to remove the debris (UNACCEPTABLE). If they had just reviewed my history log, they would have seen I already had an air filter change a few months ago and I would not have this problem.
Roland Smith
★★★
☆☆
5 months ago
really like the concept of Jiffy Lube and even though in the distant pass you guys had kind of a reputation for making mistakes etc. but I still wanted to support the business cause I really like the concept. unfortunately I just realized that part of the cost of an oil change is having your vehicle inspected this means I'm paying for something that I don't need. So I'm gonna be trying to find a cheaper way to do oil changes from now on.
Scott Anderson
★★★★★
3 weeks ago
Went in to replace a headlamp. Super fast, super friendly and super reasonable. You all are great!
Ana Canales
★
☆☆☆☆
Edited 3 months ago
I took my vehicle to the shop located on 3956 State Street for an oil change. When I drove in and left my vehicle for the service, I didn't receive any warning that the tires needed air. However, when I picked up the vehicle after the oil change, I received a warning indicating that the tires were low on air. So I went back and asked why I had this warning if I hadn't had it before. The young man who helped me said that they had checked the tires and inflated them, and that the warning light was on because the sensors in the tires needed to be replaced, which is why I was receiving the alert. I explained that I hadn't received this warning before leaving my car there for the service. I was dissatisfied with the information I received, so I immediately went to another shop to have my tires checked. There, they told me the tires were very low, and when they inflated them, the tire pressure warning light went off. They also confirmed that the sensors were in excellent condition. So I'm wondering, why did I go in there without a tire problem and leave with one? Why was I told it was the sensors and that I needed to replace them, when in reality they had just deflated the tires? It's worth noting that on previous occasions when I've had my oil changed, they've left a tool in the engine compartment, another time they didn't put the coolant reservoir cap on, and yet another time they jammed a cap so badly that I had to take my car to another shop to have it removed and replaced. In other words, every time I've gone to Jeffy Lube, I leave with an additional problem that has cost me time and money to fix their mistakes.
Max wilson
★★★★★
2 weeks ago
The guys were swapped and it was raining in socal so the deck was stacked against them. They did a great job. Great crew
Christian Lorentzen
★★★★★
4 months ago
Experto es across all the jiffy lubes I’ve been to are typically great. At this one 2 visits ago i bought windshield wipers. The blade on passenger side Wasnt wiping well. This last visit they worked in fixing it. I thought replacing it would have been ideal. Not sure the brand but both arent working well now.
joe vogel
★★★★★
2 months ago
BEST JIFFY LUBE IN SB. They were friendly, fast, and thorough. Went in for an oil change and was greeted by three people the minute I drove up. All were gracious and professional.
Claus Dalmark
★★★★★
4 months ago
The service of my car was done quicker than expected by an experienced and courteous staff. The service experience was beyond positive and I will have all my future maintenance done by Jiffy Lube, State Street, Santa Barbara. NB., the coffee was excellent as well. I'll be back!
Alice Perez
★★★★★
2 months ago
Had smog check and attendants were courteous and professional. Waiting g room was clean and there was hot coffee available. Smog check took exactly the time they told me it would take. ✅
Isabella Facchetti
★★★★★
4 months ago
Came to get my oil changed, and a young employee named Hana helped me. Her service was amazing, I have never had someone help me who is so kind, polite, and easy to talk to. I defiantly will be coming back!
Natalie Rowe
★★★★★
a month ago
Nicest people who helped me immediately- replenished all the fluids and inflated tires. All for FREE because I’m a jiffy lube customer! They were fantastic! And so kind!!
Forrest Brewer
★★★★
☆
4 months ago
Hi Quality service, a bit pricey, but worth it. I brought my wife's Vette for service, this particular jiffy lube has sunken pit access to oil pan so there is no need to hoist the car, a bit of a necessity for fiberglass Vette. Service included detailed inspection and check for leaks and boots... All a pain for a low car. Cost was a bit high given I brought own oil, but carefully done. Will return.
Salama Huang
★★★★★
3 months ago
The best of best service in town, big thanks Denilson, Emmanuel and Jacob. They are super professional and supportive. I’m having biz trip to Samara Babara and my car has serious coolant level issue on Sunday, they fix and saved my car at this most urgent moment with their warm heart and professional service. Big Thank you to the whole team, they are awesome🏆
Robert Russell
★★★★★
3 weeks ago
I dropped in last Saturday and had my oil changed. The guys were super respectful, not pushy and accommodated me even though they were pretty busy. Definitely would go again
Patrick Bower
★★★★★
a month ago
I’ve been coming to this location for a couple years now and I love coming here. Everybody is extremely helpful. They always recommend the best services and they’re pretty quick with their service as well. Also, very friendly would totally recommend.
Preston Frazier
★★★★★
a month ago
I came in for a conventional oil change on a pretty busy Monday, and Heather took great care of me. She was so nice and helpful. She definitely deserves a raise. Even on a busy day, I was in and out within 25 minutes. They went over all the things that my car would need too, and they weren’t pushy about it. Highly recommend this Jiffy Lube.
Brad Barnes
★★★★★
a month ago
I had a great experience at Jiffy Lube thanks to Hannah. She provided amazing customer service and made the whole visit smooth and stress free. Her hospitality was outstanding. She was friendly, attentive, and genuinely cared about helping. It’s employees like Hannah that make a big difference. I’ll definitely be back!
