Google Reviews
Lightbender
★★★★★
2 years ago
Of all the paint protection film shops roughly in the vicinity of the greater Lehigh Valley, I chose Immaculate Paint Protection, owned and operated by Bill Fetter. From the moment I talked with Bill, I liked what I heard. He was up-front with details concerning timing, costs and options. He answered emailed questions promptly, courteously and completely. By phone, he was a professional and always took the time to explain whatever facet of the process I was wondering about. The photos on his website don’t do his shop justice. The place really is immaculate. It’s modern, organized and beautifully lighted. It’s clean enough so that this clean-freak didn’t have to worry about dust settling on the car ruining the PPF application. Now that the work is done and I’ve had the car back for a few weeks, I’ve got to say that I’m delighted to have brought my car to Bill. He did an outstanding job. It’s flawless. There's not a bubble, not even a tiny bubble, or a loose edge anywhere. Not only did Bill do fantastic work, but he gave me a few starter supplies and a ton of great tips on keeping the car looking new. Bill’s a professional. He knows his business. He’s also personable and easy to work with. Above all, he is an honest, trustworthy businessman. He tells you what he is going to do and then does exactly that. To me, his ethics alone would have been a great reason to bring my expensive new car to him. Trust your car to Bill. You’ll be glad you did.
Kim Hostetter
★★★★★
Edited 2 years ago
I had Bill work on my car & the work that he did was amazing! My husband just got a new truck & we decided that Bill should detail his truck too. Bill sent me updates every step of the way & it looks great! Bill does such a great job with every vehicle that he works on & he is extremely detail oriented! Thank you Bill for another great job!
Matthew Scott
★★★★★
Edited 3 years ago
Immaculate Paint Protection worked with me while my vehicle was taking weeks before arriving to the dealership. The day it arrived, they welcomed me right into the shop. I ordered the full frontal paint protection film and the level 3 full ceramic coating on my 2022 Toyota RAV4. Bill and Dan explained the whole process in clear, easy to understand detail. I was absolutely comfortable in having the car I just bought in their capable hands. And they certainly delivered. The car is shinier than the day it arrived and I have peace of mind knowing the white and black paint will be protected from the salt and rock chips. They also helped me with additional ppf protection on the rocker panels, A pillars, and rear bumper appliqué. While the process was underway, they kept me updated with photos over text. In the end, they stayed up late to make sure my vehicle was ready a day before the estimated pick up date, all without compromising the quality and ensuring the full cure time for the ceramic. The service was stellar and the person to person relationship between customer and owner was the highlight of the experience. I can not recommend this business enough. 3 month update: Once a month I’ve hand washed the Rav4 to Bill’s instruction and the vehicle kept clean. The vehicle sat outside for three weeks while we were away on vacation. When we returned the vehicle was covered in bird droppings, heavy pollen, and water spots from rain. With a quick rinse of a power washer , a great majority slid right off the surface. Bill helped me with my next wash and taught me how to preserve the hydrophobic properties with the Gyeon Wet Coat solution. The water slid right off the car and all the water spots were gone. The car has always sat outside and the paint still remains untouched by the elements. My experience with the vendor and product continues to be positive. I highly recommend the services they provide.
JJ Burgess
★★★★★
3 years ago
I recently had my Dodge Charger at Immaculate Paint Protection to get PPF installed on the front of my car. When I sent an email asking for information I received a phone call from Bill, the owner, shortly after the inquiry. He gave me detailed information on what it was and was right up front with the costs. Bill went above and beyond with detailing my vehicle. He did an amazing job installing the PPF and you can't even tell that it is there. Not only that but he did services he didn't even say he was going to like cleaning the inside and doing a little bit of paint correction on the front. I've never seen my car look as good as it did when I picked it up. He even explained to my wife what his recommendations were and gave us a care package to keep the car looking its best. His shop is one of the cleanest I've ever seen, and everything seems to have its place to be. I am very impressed and will definitely be using him for any of my other vehicles that I need detailed. I was in a hurry when I picked up the car, so I didn't get a good picture, but I've included pictures Bill sent me to keep me updated on the progress.
Marko Dimiskovski
★★★★★
a year ago
Immaculate Paint Protection’s service is top notch. Found paint splattered on the side of the car from highway drive back from work. Luckily had PPF that Bill applied last year. However, I did not know the best way to remove the paint. So, I contacted bill and he said stop by asap. He helped me remove 100% of the paint splatter back to new and gave me pointers on cleaning. Bill is very responsive and always does an amazing job. Thanks for saving the evening emergency!
Ronald Thomas
★★★★★
2 years ago
Just got myself a new Cadillac Lyriq and my first order of business was taking it to Bill's shop for paint protection film. Bill's expertise and passion shines through. His shop is spotless, and the level of detail in his work is exceptional. Bill treats each vehicle with the utmost care. Bill provides valuable insights on how to maintain your vehicle's pristine appearance. What sets Bill apart is his commitment to customer satisfaction, standing firmly behind his work which he personally does himself. If you're considering investing in protecting your vehicle, I highly recommend checking out Immaculate Paint Protection. Thanks a ton Bill, excellent work!
Robert Bly
★★★★★
2 years ago
I recently purchased a Ford Maverick. The first stop I made after picking it up from the dealer was to drop it off at Bill’s shop for paint protection film. This is the fourth car over the past several years I have brought to Bill. He is a true car guy that provides expert advice on the best way to protect your vehicle. His shop is immaculate and the work he does is meticulous. He treats every vehicle like it’s his own. He is up front with pricing and how the work will be done so you always know exactly what you are getting. You will also get an education on how to best care for your vehicle so that it stays looking great. Most important is he stands behind his work to ensure you are a satisfied customer. If you are thinking about investing in protecting your vehicle, I recommend checking out Immaculate Paint Protection and meeting with Bill.
Jaimee Walters
★★★★★
4 months ago
Just completed a PPF service for my brand-new Hyundai Sonata and it looks amazing! Bill explained every part of the process thoroughly and sent updates and pictures daily. This is the second car my family has had Bill service, and I wouldn't hesitate to bring any future cars to him. He takes great pride in his work and is very knowledgeable.
Sunny32095
★★★★★
a year ago
I would highly recommend Immaculate Paint Protection to anyone willing to protect their vehicle from chips and scratches… the owner, Bill, is incredibly knowledgeable and helpful when helping you select the level of protection best for your vehicle. Outstanding customer service and excellect communication throughout the whole process from beginning to end. My car looked better than when I picked it up from the dealership! I would highly recommend!
Mirza A.
★★★★★
2 years ago
I'm posting this review far too late, but I am overall extremely pleased with Bill and his shop. I had recently bought a new Tesla Model S Plaid. I knew I wanted to get a full body paint protection film done on this car from the get go. I immediately started doing my research before even taking delivery. When asking around friends and coworkers about possible shops, Bill's name came up frequently. I did message the various local shops - Bill consistently responded quickly to my questions, offered advice, and never tried to upsell me on things I didn't need or want. My impression was Bill is an honest businessman with pride in his work, so I ultimately decided to bring my car to his shop. When it came time to actually have the work done on my car, Bill took his time explaining to me what his plans are, how the overall process works. He worked around my schedule for pickup / dropoff times. He kept me updated daily on the progress of the car. When I finally saw the car after the work, I was very impressed. I'm not exaggerating when I say the car looked better than new. I'm overall very happy with how things turned out, and will certainly plan to come back for any touchups and future cars. Even a few thousand miles later (much of that in winter weather!), the car looks wonderful and remains very easy to keep clean
Don Deasey
★★★★★
a year ago
I highly recommend Immaculate Paint Protection for anyone who is interested in ceramic coating. I took my truck to Bill and team for a ceramic coating and they did not disappoint. From wash, to prep, to ceramic coat; their attention to detail was amazing. I am extremely happy with the end result. We plan on coming back to have our other vehicles serviced here as well. Amazing job!
Jamie Budesky
★★★★★
a year ago
Outstanding Service and Exceptional Quality! I recently entrusted my 2024 Tesla Model 3 Performance to Bill at Immaculate Paint Protection for a full front and rocker panels installation of SunTek Reaction PPF. From start to finish, the experience was nothing short of exceptional. Bill's friendly and professional demeanor made the entire process smooth and enjoyable. He kept me in the loop with constant communication through text messages, complete with photos detailing each step of the installation. This transparency not only showcased his meticulous work but also gave me peace of mind knowing my car was in good hands. Understanding my need for convenience, Bill went above and beyond by arranging a rental car so I wasn't left without transportation. He even coordinated a Sunday delivery to accommodate my busy schedule—talk about customer service! The quality of the installation was impeccable. Every edge and contour was perfectly aligned, reflecting true craftsmanship. What's more, Bill scheduled a 30-day checkup on the PPF to ensure everything settled perfectly and to address any questions I might have. This level of aftercare truly sets him apart from others in the industry. I can't recommend Bill and the team at Immaculate Paint Protection highly enough. If you're looking for top-notch workmanship coupled with friendly and professional service, this is the place to go. My Tesla looks stunning, and I have Bill to thank for it!
Jason Walters
★★★★★
a year ago
In a word -- Outstanding! From the moment I first spoke to Bill about getting paint protection for my new Tesla Model 3, through completion, Bill answered all my questions. He's super thorough, and really pays attention to detail. Every day as he made progress, he would send pictures and tell me what was happening with my vehicle. The results are extraordinary. The car looks like a sheet of glass. I would recommend Immaculate Paint Protection to anyone, and Bill Fetter is your guy. It's hard to find someone so passionate about their craft, it makes working with him a true pleasure.
Leanne Kendig
★★★★★
a year ago
I brought my brand new Tesla model 3 to Immaculate Paint Protection for ppf treatment due to the wonderful reviews I read. Living 90 minutes away, it was a gamble - but turned out to be the best decision possible! Bill did a fantastic job and I am thrilled with his attention to detail and the daily updates with photos or video that he sent. Who else would provide that level of customer service? I will definitely bring my other car to him in the near future because I can trust Bill to provide exceptional service and value. Don’t hesitate, if you want Immaculate Paint Protection!
Eric Monos
★★★★★
8 months ago
Please excuse the lengthy review but the TL;DR is if you’re looking for any sort of PPF, Ceramic Coating, or Tint work for your car, look no further than Immaculate Paint Protection. Bill, the owner, is truly in a class of his own when it comes to the work as well as his customer service. I emailed numerous shops for quotes on a full wrap Matte PPF install for my 2026 Tesla Model Y as well as window tint and Bill was the only one who personally called to not only give me the quote, but talk through the entire process, the products he would use, and educate me on why he’s using those products. It was a good 10-15 minute call purely dedicated to process and background which speaks volumes to the caliber of service Bill provides. At the time, Bill was not certified in window tinting (now he is!!) however, he said that he would bring in a certified tech to install the tint so I could get everything done in his shop rather than taking it elsewhere for tint. He is clearly passionate about 100% customer satisfaction and providing the best possible service he can! To further highlight Bill’s top shelf customer service, he asks to bring the car back ~4 weeks later for a complimentary hand wash but, more importantly, for him to inspect his work and identify any imperfections that he could correct. As a matter of fact, he did notice a few spots in the wrap that he was not satisfied with and offered to replace those pieces free of charge! It is clear that he holds himself to a higher standard and is easily evident in his work, demeanor, and craftsmanship. When you come into his shop, he doesn’t treat you as just another transaction, but takes his time with you, makes you feel valued, and addresses all of your questions and concerns. In addition to all of that, he provides daily updates and pictures of the progress which I greatly appreciate and is a sign of true white glove service. I think it is also very telling that his shop is pristine and very well organized! Bill, I can’t thank you enough for your hard work and greatly value your high level of service and communication. You’ve got a customer for life and will bring my future cars, as well as tell all of my friends and family to bring their cars, to Immaculate Paint Protection for all of their PPF, Ceramic Coating, and tinting needs!!
Kevin
★★★★★
10 months ago
Just took delivery of our new 2025 GMC Sierra 1500 Denali from Bill Fetter at Immaculate Paint Protection (Allentown, PA). The truck looks even better than when we drove it off the dealer’s lot! Bill took the time to fully understand our desires with the paint protection film, explained the benefits (and limitations), and suggested protection elements we didn’t even consider. His commitment to quality is evident in every step of the process. Following a full wash, Bill inspected the surfaces, prepped, and installed the film with meticulous detail. The finished product looks terrific and I’m sure will hold up to the rigors of use given the high-quality materials and installation process. Bill will re-inspect everything in a few weeks (after the film fully settles) and give a hand-on lesson in how to properly care for the product to ensure long-term success. We will keep the Denali for many years and the film installed by Immaculate Paint Protection will keep everything as fresh as delivery day! Thanks, Bill, for a terrific job!!!
meg ed
★★★★★
2 weeks ago
I recently had Paint Protection Film put on the front half of my car and i couldn't be happier with the results. Bill's was professional, knowledgeable and took the time to explain the process and care instructions. I highly recommend them to anyone looking for high-quality Paint Protection and great customer service.
Pa Tr
★★★★★
4 months ago
Immaculate Auto Spa did an outstanding job on my PPF and ceramic vehicle wrap! The garage is spotless, my vehicle was safe the entire time, and I received daily updates on the progress — which gave me complete peace of mind. The finish is flawless, the shine is incredible, and maintenance is effortless. I also appreciate the 30-day follow-up to make sure everything settled perfectly and the tutorial on proper care so I can keep it looking its best. The owners’ expertise is bar none — true professionals who take pride in their work. Highly recommend Immaculate Auto Spa!
Michael Horwath
★★★★★
3 months ago
Immaculate Paint Protection just completed a new PPF and ceramic coating on my 2024 LR Defender. The SUV came out amazing with Bill's attention to detail being second to none. Bill's honest and straight forward approach makes pricing clear and up front. I decided on using Immaculate Paint Protection for all of their 5 star reviews, I am glad I did.
J.M Greene
★★★★★
2 months ago
Bill and his team provide the ultimate in customer service. Before beginning work on the car, Bill went over the entire vehicle with us; explaining our options and expected results and then exceeded our expectations. He even sent us pictures during the detailing. We had seen some of their work and thought we’d give him a try; we had the Blue Vette done and were so impressed at pick up that we scheduled the black one. It already looked show ready but was stunning when we picked it up!
