Google Reviews
Rene Tirado

★
☆☆☆☆
9 years ago
Do not use any type of credit/debit card. . Unauthorized charges I was billed without consent . My wife and I decided to get the monthly car wash at 14.99 .. Each.. Then after a few washes we noticed the cars were still not clean. Worth going through again and again if you like wasting your time. Not worth getting billed again without consent.. The car wash is not too bad . A bit rough. No..stay away.
JACQUELINE Betournay

★
☆☆☆☆
4 years ago
While entering the car wash with my window down, employees started spraying my vehicle down. When I made a comment that they should wait until I select my package, the employee at the controls says " well they didn't spray you"!!! This is not how you speak to customers. Being rude and disrespectful is not acceptable!! The wash itself was excellent. Employees need to be polite and respectful of paying customers
Deborah Pelc

★
☆☆☆☆
2 years ago
I am so tired of paying for extras and them not being done. 3x in a row asked for tire shine, rim cleaner and undercarriage. Paid 12 each time and today paid $4 for a tire shine which I didn't get. You can never reach the manager by phone. The employees there today (Saturday) are extremely rude. A manager should be there.
David Rowe

★★★★
☆
4 years ago
I appreciate my monthly car wash pass! My car wash pass gives me unlimited free car washes-$19.99 each month- withdrawn automatically from my bank account! But busy times there is a (up to) twenty minute wait in line before entering car wash.. Free vacuum use sucks in Chicopee because there is mostly never any air suction on, and the spaces are full to use vacuums that might actually work...The front car wash vacuums are so bad they just close them down...wish they would fix them once a year or maintain them routinely!
Sarah Phaneuf

★★★★★
5 years ago
I've never used an automatic car wash that had attendants! There was a young man who soaped up my car then a young woman who processed my payment. Great service! What a treat! They were so friendly and helpful, too! Car came out great. I will definitely use them again.
R Rodriguez

★
☆☆☆☆
2 years ago
The car wash at this location scratches car rims. If you experience your car jumping over roller towards end of wash and you have dirt and grime over your tire check your wheels it likely has damage. I’ve been coming here for years and never realized the damage to my wheel was coming from this car wash all along! If you have a nice car and care about your wheels go elsewhere even after their upgrades with lighting the mechanical system is causing damage to wheels… BEWARE
Kevin Pelletier

★★
☆☆☆
2 years ago
Decent car wash except still had salt residue after going through. The automated arms broke my windshield wiper and I tried to call golden nozzle numerous times but no one picked up. Bought a new wiper at BJs. Would I go again? Probably but not my first choice
Yvette

★★★★★
6 months ago
Didn't get a car wash but did go to the station and got gas and I got a Powerball the winning Powerball hopefully
Bob Beane

★★★★★
2 years ago
Excellent they are using a new cabanuba hot wax….Worth the money! 24.99 now
Marc Langevin

★★★★★
Edited 3 months ago
Oh yeah I don't know exactly what happened. I had a pass and the last time I went there. I don't know if the vehicle in front of me jumped the roller or what but my vehicle hit their vehicle while it didn't do any damage course. This person tried to pursue whiplash and everything else. It seems that the car wash provided them with my license number which took 4 months to straighten out this nonsense and come to find out that the person that I supposedly hit had scam. People doing similar things before but anyways I no longer go there. I was really disappointed. Most people don't know that now. Our vehicles have little black boxes and it records impacts and it didn't register one and neither did hers so but I think the one on Montgomery Street has to be updated. Okay, not a happy camper
Flippin_Vintage

★
☆☆☆☆
6 years ago
My wife just went in to get her truck washed and asked the gentleman there if he could spray the can of her truck. So he “sprays”the cab and the wash didn’t really clean it. She goes back around to ask him if he could spray it again so she could run the truck through and he screams at and her and says I already FUC**NG sprayed it now move. This is very rude and I hope something gets done about this. I already cancelled one of my monthly passes and at this rate I will be cancelling my other 3 cars also.
Andy Ramos

★
☆☆☆☆
3 years ago
Came back from a 4 thousand mile road trip wanting to wash my truck and facility was close for cleaning purposes. Company should be refunding customers for the days they close during work week hours because we pay a monthly access to this facility.
Steven N.

★
☆☆☆☆
a year ago
Went to redeem a 3 month wash voucher that was gifted to me by my father. Upon handing the voucher, I was rudely told they couldn’t redeem it due to a missing barcode. I explained that this is how it was given and the receipt shows proof of purchase. I was told to either pay for my car wash or leave. I’m more frustrated that an employee took my father’s money and gave him a bad receipt. I have attempted to call corporate and they will not respond. Don’t waste your time or money.
bassam sfeir

★★★★★
a month ago
Five stars . Free vacuum at any level of car wash
Hyperagua Rodríguez

★★★★
☆
a year ago
The price is reasonable. However, I didn’t like the fact they charged me $15 just to switch from one monthly subscription ($30) to another ($20). The washing process is not bad it will get rid of most loose dirt. If you have something very sticky, remove it prior to washing. Since it is unlimited washing, if you are not satisfied you can just go around and try it again and again, but obviously, chances are you will face a big traffic line. Don’t forget to put your car in Neutro when you are told to do so, turn off the wipers, and hands off the steering wheel.
Justin Kelly

★★★★★
7 months ago
5 stars just because the guy working paid attention. His name tag said George. I’ve been to so many of these car washes and the people waving me to pull in don’t even look at me or my vehicle. They just blindly wave me to pull forward and just spray what seems to be my license plate. But George made eye contact with me made sure the other car was in before waving me in, others keep waving me in even though I’m about to hit the car in front of me. I just felt he deserved recognition.
Davis

★
☆☆☆☆
5 months ago
An absolute scam, they moved my wash pass to a new car and now I can’t use it? But I’m still paying for it? So I’m actively paying for something I can’t use for 4 day, a scam and the employee was rude and smelled awful, this it be expected from a poor company such as golden nozzel
Ali Mourad

★
☆☆☆☆
Edited 3 months ago
After several attempts of trying to get my own wipers back that fell in the car wash I was unsuccessful. i’m more upset with the resolution of the matter than what actually happened. It is not right that my wipers fell in that place and I never got a fair chance to get them back after asking several employees including the manager,
Alfredo Sanchez

★★★★
☆
a month ago
Good option for a car wash. Friendly staff and the option to have clean area with free vaccum is a plus. They should promote to lower their wash monthly packages for a month or two to attract new customers to join their wash packages because is a little too high for many customers.