Fast5Xpress Car Wash Garden Grove 2

Rene L

★☆☆☆☆

6 months ago

Friday night and half your vacuum stations are closed, then employees screaming at customers 5 minutes only. That would be fine if half your stations weren't closed an hour before closing.

Ty Johnson

★☆☆☆☆

10 months ago

Terrible experience coming here. First of all when I pulled up to pay for my car wash, the touch credit card reader wasn’t working. I did need assistance but I figured it out on my own and just slide the card reader. When I was driving in the car wash the young man that supposed to help out at the turnstile was on his phone relaxing in the chair. When I pulled around to the car wash the person that sprays your car before you pull in only sprayed one side which was very weird. My car wasn’t even that dirty and I feel like it didn’t fully clean my car. For the price of 13 dollars was a total rip off. They know they can get away with that price because of the location. Again this was a terrible experience.

Jackie S

★★★☆☆

8 months ago

My husband and I both have a membership here mainly because it’s close to us. The washes are good, (we both wipe down our cars afterwards anyway) however the downfall is being rushed to vacuum your car in 5 mins. I try to not go when it’s super busy to avoid getting yelled at to hurry up. Especially when we have a membership, it seems a bit unfair to rush us through the process. The staff is usually pretty friendly outside of that. One last complaint I have…employees blasting their personal music at 6am while setting up. We live close enough to hear it and be woken up earlier than we would like.

Ahmad Sakraj

★★★★★

a year ago

One of the best car wash I’ve tried, they have the super dry technology and that’s what makes them different from any other car wash. The staff is amazing and very helpful, the everything is brand new since it’s a new location they just opened up.

Yomira G

★★★★★

2 years ago

I've been coming here ever since it opened & I have not been disappointed. Everytime I come everyone is super friendly . I always get the platinum wash because the next time I come I know it's half off. They also include dashboard wipes & airfreshners which smell really good.

Sera Green

★★★★★

2 years ago

The quality and quickness of this spot is phenomenal. It also has free vacuums, car wash supplies, & if you ask a free interior car wipe!

Phoebe Chen

★★★★★

Edited 5 months ago

I’ve been a Fast 5 Express member for a while now, and this location (right on the Garden Grove/Anaheim/Cypress border) is hands down my favorite! It’s super easy, convenient, and self-reliant — perfect for people who like to get in, get clean, and go. I have the Platinum plan ($39.99/month), which is their highest tier, and it’s totally worth it for unlimited washes. They also offer Gold, Silver, and Bronze plans starting at just $19.99/month, so there’s something for everyone. The setup is smooth and efficient — you just pull in, get your wash, and then use the free vacuums and towels to finish up yourself. The whole process is quick but still leaves my car spotless every time. I also love that it’s conveniently located in the Garden Grove resort area, just down the street from Disneyland — perfect for locals and even out-of-towners wanting to clean up their car or rental after a road trip. Highly recommend this location if you want a clean car and a hassle-free experience! 🚗✨

Frank Guerrero

★★★★★

2 years ago

I've been going to Fast Five since one opened in my neighborhood. I love the machines at this new location, smooth like butter, wash has lots of suds and soap, everything works awesome! It's empty, so take advantage while you can before word gets out that it's here! Best feature of all, it auto checks in members, no need to touch screen just wait a few seconds, and open says me!

Monica Galicia

★☆☆☆☆

11 months ago

If i could put 0 I would I came in to get my wash about a week ago the carwash broke my sunroof window and they dont want to take responsibility I go in to get a wash and come out with a broken sunroof window I spoke to one of the employees took the report and gave me corp office number I called next morning then I get a call from Nicole the manager for this location and so unprofessional first thing she ask was why are you calling corporate I will take care of your claim and by the way it wasn't caused here we are not covering so rude and inappropriate I asked her did you check the cameras see when I got there the sunroof was fine and now its broken she's like its the hot and cold weather so we cant cover I told her her its been cold what're you saying she said she will look again no call no email or nothing I called corporate again and they said regional manager was going to call no call from him either be careful when you wash you car here just keep in mind they won't care if they damage your car apparently not even corp takes care of their costuner how sad now im stuck with a $1000 bill

Muska Barikzai

★☆☆☆☆

3 months ago

Terrible! Horrible, it leaves scratches in your car everywhere! Don’t go! Pay premium and get the car as dirty as it came in. No form of drying. Will damage car body paint, leave streaks, damage the window glass, and doesn’t properly clean the vehicle.

carlos knott

★☆☆☆☆

6 months ago

Absolutely unacceptable experience. I came to this car wash expecting a simple, routine service — instead, I was met with the manager storming out and yelling at me in front of other customers. Completely unprofessional and uncalled for. There was no reason for that kind of aggressive behavior, especially when I was just trying to ask a simple question about the service. If this is how management treats paying customers, I’ll definitely be taking my business elsewhere.

J D

★★★★★

9 months ago

Good car wash. If your car is super dirty, hose it down at home first. Platinum wash gets you 50% off the next wash. Easy vacuum hoses from both sides of your car. Bring rags/towels and some windex.

Myung Park

★☆☆☆☆

10 months ago

Only car wash in Orange County that will leave your car dirtier at exit vs entrance. Hard water spots all over the glass and paint. Not enough soap or rinse water. Weak dryer fans at the end. My car was dusty so for sure regular hard water is used, not a spot free rinse like all other places. I saw other cars coming out very wet, also. Hence, there was no point asking for another wash. Either power up the dryer or offer the rolling cloth to all cycles. The gentlemen was nice at the entrance, though. Ultimately, I ended up going to another car wash to rewash the car.

Rockin Ride

★☆☆☆☆

2 months ago

Generally I like this car wash and most of the staff is nice but some new managers just have the chip on their shoulder and are arrogant especially the guy name Cameran at this location. I’ve been a platinum member since their first location opened up in Irvine and saw the company grow. I have referred over 25 new members to them but I guess with growth came arrogance. I came exactly at 6:59, the lady was putting up cones and she was nice enough to let me in as everyone else at this location is mostly nice and professional. As I go in, right when I’m entering the tunnel, this guy Cameron shuts down the system and tells me I have to back out. Totally unprofessional and uncalled for in this situation. Senior management should take notice of this and address this as things like this should NOT happen to long time loyal customers. Thank you!

Josh

★☆☆☆☆

4 months ago

Unprofessional staff. I will never return to this location My membership payment was deleted when I adjusted an account. They told me I needed to return to the original location that I signed up at, even though I was currently at a location. Then the reasoning why I was told this happened is because they have a new system and are getting used to it. They ended up sending my car through for a wash and the car did not even get clean. There is still tons of dirt on the vehicle

Gabriel Felix

★☆☆☆☆

a month ago

these places used to be worth it. free wipes. free car air freshener. they used to wait for you to put your car in neutral instead of damaging your tired and axels. it used to be cheaper. it used to clean the car fully. it used to dry the car fully instead of leaving water which causes paint damage. it used to actually scrub and clean my rims. the vacuums used to be strong. the air guns used to be in one piece. you have to finish the car wash for them because they don't dry the car. what am i paying so much much for? i don't even get free wipes or air fresheners so where's my money going? to the managers who can't manage to teach their employees that teslas need extra time to go into car wash mode? or cant teach them to align the car with the conveyor belt so that the air dryer starts in time and dries the car? so that the drying towels actualy dry your car?

Jessica Hernando

★☆☆☆☆

a month ago

I swear I’ve never been to a car wash that leaves your car still dirty! 10 dollar for a basic wash and for your car not to even be dust free?? Come on. Have someone have a brush to scrub the back part of the car or even sides. If your price is this high it’s the least you guys can do. Super disappointed I could used those 10 instead at a self wash