Crystal Clean Auto Spa

Christina Marin

★★★★★

2 years ago

I accidentally ran over paint on the road and it splashed all over my car. The guys at coastal clean went above and beyond to scrub if off by hand for me. 10/10 service!

S T

★☆☆☆☆

2 years ago

Make sure if and when you cancel . They actually cancel a d atop charging . Been over a month and finally got a refund . They like to play dumb when it comes to being refunded . Plus the young man who works there said no matter what plan you select the sprayers spray the same thing out of them .be cautious

Triston Thompson

★★★★★

9 months ago

Shannon was a great help very nice wash and a great crew that was working on Sunday I will be back

Tonya Evans wade

★★★★★

3 years ago

I went out of town and wet sand on my car. So it was dirty. I figured they would rinse the car off and not worry about inside fender well. NOPE...They rinsed them to. Thank you so much for you GREAT service!! It made my day I hate a dirty car.

Terry Bates

★★★★★

3 years ago

Used Crystal Clean during their grand opening and was very impressed. I have a very expensive modified Challenger and am overly protective of it. But the wash/wax administered here was far above my expectations. The ceramic treatment is a definite plus, and they got my wheels and tires just as clean as if I had done it myself. So, when it's just too hot and humid, or I'm just too lazy, my car will be handled by Crystal Clean.

Robert G

★★★★★

3 years ago

This place is great. They have rags you can wipe your car with, which is a great offering. Also, I am part of the monthly servicef, and I get unlimited car washes every month. It’s a great service and also the staff is great at this location as well.

Isaac Holston

★★★★★

3 years ago

They have my favorite car wax that makes my car all shiny! When my cards kept getting declined and I was about to leave, the staff worker was nice enough to spot me a free wash just to keep my business. That's great customer service and I am coming back again.

Chris Hotchkiss

★☆☆☆☆

2 years ago

Worst car wash experience yet! Did not even get all of the dirt off of the car and then no towels to wipe down windows and the car. The workers, however, were busy talking to friends and not replenishing the cleaning items. Used to be a good car wash. They clearly don’t care about the customer experience, because one of the staff was checking his watch because he was more worried about when he was getting off work, and not worried about the customers getting what they needed.

Brandon McLean

★★★★★

10 months ago

Good prices, good equipment, Fantastic staff! Special shout out to Elise (sorry if name spelled incorrectly) who went out of her way to powerwash my rubber mats when she noticed I was having trouble with them. She deserves a raise!

Benjamin Demchak

★★★☆☆

3 months ago

Not bad always close when it rains or before, really annoying if you have membership and can’t use it

Brittany Smith

★★☆☆☆

9 months ago

Every time I go through this car wash, employees do not get all the dirt off the car. Many cars have hard to reach places that the car wash can’t get. There was obvious dirt on my car that is still there even after two cycles.

M T

★★★★☆

2 years ago

Nice... Helps get the car clean. Not quite the last expensive but the convenience is appreciated! Staff is friendly and patient... For me at least... Good supply of towels for drying the rest of the car out wiping down door frames and interior trim. Sometimes the vacuums are broken, not the pump, just the hose sometimes so either make sure you are skipping the vacuum because you've paid for the subscription wash or find a drying lane with the tools you need. I'd really like the air blowers on all the lanes but can't be too picky!

riley windham

★☆☆☆☆

9 months ago

Closed every time it rains. I typically only have time to get my truck washed on Saturdays, I drove to the car wash today around noon and they were closed due to “heavy rain” they also said that they would be closed Sunday due to the rain. When I arrived at noon there was no rain in site and the “heavy rain” did not come in the area until 5 that afternoon. I would understand closing a bit early if the weather got bad however this was just light rain for 90% of the day. This has happened on multiple occasions. So just know when buying an “unlimited” subscription it only counts when they are open. I don’t understand why a fully enclosed automatic car wash is affected by rain so much. Looks like it will be raining most of the week so I guess they will just be shut down every day.

Michelle Williams

★☆☆☆☆

7 months ago

Upon arrival at 6:55 PM, I noticed one lane was blocked with a cone indicating it was closed however the second lane was open, and I proceeded to the kiosk to make my selection. A young male attendant, (African-American), kindly assist me with my selection. He was very patient while making my selection. After completing the wash, I parked to dry my vehicle, but I could not locate the towels or cleaning products. I approached the attendant (African-American woman) and ask if the supplies have been removed. She responded we close at 7:00. I replied, but you took my money. She then stated you drove in at 6:59. I explained but you accepted my money and where are the towels and cleaning products. She reluctantly handed me one towel and both clean products. When I asked for an additional towel to clean my window separately, she reiterated that they close at 7:00. I expressed that if the business close at 7:00, the lane should’ve been closed off earlier perhaps by 6:45 to allow the customer adequate time to complete the car wash. She then mentions that vacuums shut off at 7:15. I asked if they would be turned off even if I still using them, and she responded I’ll try to leave them on. At that point another employee (Caucasian male) join the conversation when I question the fairness of shutting off the vacuums while I was still cleaning, he responded, well you can go to another car wash. I found this response extremely disrespectful and unprofessional. I wanted to emphasize that I remain calm and respectful throughout that interaction despite of being understandably frustrated. The dismissive and discourteous responses from both employees were unacceptable and then not reflect the level of Customer Service I expect. I recommended that your team consider adjusting the closing procedure to prevent similar incidents in the future. Closing lanes earlier and clearly communicated expectations will help to avoid confusion in this dissatisfaction.

A

★★★★★

3 years ago

I got a free wash and tried this place out today. It’s very nice. The wash is very thorough and pretty to go through. The vacuums and air guns (I don’t know what the name of this tool is) work well. They provide interior cleaner, glass cleaner, and towels. While I was working, one of the vacuums didn’t work well, so I switched. A worker came out almost immediately and fixed it. If I had any criticism, it’s that when I first pulled up, all four workers came out to prep my car and all of them looked very inconvenienced. I guess I don’t need a smile with my car wash, so still 5 stars. I’ll be back, for sure!

Danny Slaughter

★★★☆☆

a week ago

I've been a member for a long time & lately service is not as good. The employees act like they are bothered by me going through the wash. I get that it's hard to find people that want to work. One stays inside one comes out for service.

Kim Medved

★★★☆☆

a month ago

The workers were great! Vacuums have great suction and air hoses work great. My main complaint is that their sign says it is $10 for a basic wash, but it is actually $12. I noticed this when I went there the first time in September 2025. The next time I went there was earlier this week and the old prices are still up. I would otherwise sign up for the unlimited monthly washes, I just don't want to be misled by the incorrect prices.