Castaway Self Storage & Car Wash

Brandi Ammons

★★★★★

4 months ago

Lex was very professional and polite . She matched prices for me and got me the best price . Thank you lex.

Dan Irvin

★★★★★

a month ago

If you’re looking for a place to rent or store things, this place is fantastic. Craig is very helpful and makes everything so easy!

Heather Cunningham

★☆☆☆☆

5 months ago

Please tell me how this is supposed to make sense you have advertised on your son $12 car Wash free vacuum you come to the vacuum to put the coins in the machine don't take the coins so how the hell does that make any sense this was the worst decision y'all made by making it card only in that card and cash

Kyle Greer

★★★★★

4 months ago

Amanda was an amazing help answering my questions in regards to getting the storage unit closed out and getting a U-Haul set up to use for when we moved to our next home.

Bobby Daniel

★★☆☆☆

5 years ago

I use the automatic carwash 2 times a month for a quick wash and dry. While a miracle is never expected, I'm disappointed in its inability to not clean a relatively well maintained and semi monthly polished and waxed vehicle. I've had it double charge me before and didn't leave a negative review. But today was the last time with the half a** wash.

G Buc

★★★★★

4 months ago

Craig is very helpful and kind. At my first visit, he readily answered my questions and gave detailed instructions for using the kiosk in the office. I appreciate his attitude and professionalism.

Dustin Bennett

★★★★★

4 months ago

⭐️⭐️⭐️⭐️⭐️ 5 Stars – Outstanding Service from Harold at Midgard Self Storage I recently called about a pair of Under Armour sunglasses I thought I’d left hanging inside a U-Haul truck I’d returned. I almost didn’t call, but I’m so glad I did, because Harold answered. From the moment he picked up, he handled my concern with professionalism and genuine care. He immediately reached out to the local office, kept me informed, and within minutes, I could actually hear the manager checking the truck in real time. Sure enough, they found my sunglasses! It may seem like a small thing, but in a world where good customer service is rare, Harold went the extra mile. He turned what could’ve been a stressful situation into a great experience. Thank you, Harold, you’re a true example of what great service looks like!

Symantha Irvin

★★★★★

5 months ago

Our experience with Midgard Self Storage has been excellent. Cassy and Craig are consistently professional, responsive, and a pleasure to work with. They ensure that the property is well managed and that our needs are always addressed promptly. We highly recommend their team.

Grace Anderson

★★★★★

4 months ago

I had such a wonderful experience working with Kesha! She made the entire process easy and quick, and was such a pleasure to work with. Her professionalism and positive attitude made everything smooth and stress-free. I highly recommend Kesha to anyone looking for an exceptional experience!

Terrell Verna

★★★★★

5 months ago

I would like to leave an outstanding 5 stars for Craig, the property manager at Midgard!! He has been very courteous and professional in assisting me with a few issues that I've experienced! All have been resolved except for my gate code and Craig kept has kept a smiling face during the whole ordeal!. I'm sure with his patience and attention to detail, that this last issue with my gate code will be a success!!!

Beth Lynn

★★★★★

a month ago

Great customer service! I currently rent two units But they were in separate buildings, and I was needing a solution to get them in the same location or to swap them out for a bigger unit. They were great in helping me find the best solution!

Susan

★★★★★

a month ago

Chris was extremely helpful when I contacted customer service and answered all of my questions in a professional manner. He is an asset to your company. I appreciate knowledgeable reps that go above and beyond to assist their customers. Thank you Chris and Midgard!

Annette Brumfield

★★★★★

a month ago

Craig was very helpful and was always available to answer questions and assist us when we cleaned the storage unit and moved our boxes out. The units were clean and security was evident around the units. I will definitely use Mid Guard Self Storage again if I need a place to store my things. Thank you Craig.

Tim Johnson

★★★★★

2 months ago

I called Craig to inquire on why we were not provided the first full month free. We accepted a $30 discount and that prevented us from receiving a $200+ discount. Craig was able to remove the s$30 discount and provide the $200+ discount! Thank you for fabulous service Craig! I am sure Midgard provides superb pay raises for an employee that ensures customers are completely satisfied!

TrustN LawnCare

★★★★★

3 months ago

This is a wonderful company everyone has been very helpful. And Craig made sure I was pleased with their service it was very nice talking with him. Just knowing that I have someone looking after my property like if it was their own made me very proud. Thank you, Craig for doing a fantastic job I will most definitely recommend this company to everyone.

Beth Ann Weidner

★★★★★

2 months ago

My movers were coming on Tuesday and there was a delay getting the keys to my new house. I was panicking and new to the area! I found this storage place less than a mile from my house! They helped me pick out a size I would need based on the size of house I had in Alabama. It was perfect!! The price was prorated & very reasonable. The entire process was easy! The virtual person inside was a bit strange at first, but we shared the same first name “Beth” and all was good. Thank you for being there and moving truck had easy access to deliver my stuff! I strongly recommend this storage place to anyone in need!

Chris Dunn

★★★★★

4 months ago

I’ve been with Midgard Self Storage for over 15 years, and my experience has always been excellent. I’ve seen a lot of changes over the years, and the new smart high-tech system they’ve introduced really takes things to the next level. The new app is a huge convenience — I can easily open the gate right from my phone as I drive up, which makes accessing my unit faster and smoother than ever. I’ve worked with Craig on several occasions, and he’s always been incredibly helpful and professional. He’s hands-on with everything — whether it’s helping with account details, maintaining the property, or keeping everything spotless and secure. You’ll often see him around the grounds making sure the buildings and facilities stay in top shape. It’s clear that Midgard truly cares about their customers and their property. I highly recommend them to anyone looking for a clean, safe, and modern storage facility.