AutoZone Auto Parts

Wayne Austin

★★★★★

3 weeks ago

Thank you, Kate for your wonderful customer service at the Brundage lane store Bakersfield, California🔥🔥🔥

Karina Diaz

★★★★★

2 months ago

A very special thank you to January and Jocelyn for the amazing service and support. They are just amazing thank you once again ❤️

Raul Garcia

★★★★★

2 months ago

Excellent service! I was helped quickly and efficiently. Very friendly and knowledgeable. Kate January and Jocelyn were amazing!

Neo Coon

★★★★★

a month ago

The Manager Omar went above and beyond for us and provided the best customer service ever! This will be my new location I will come to next time.

Santana Rivera

★★★★★

3 months ago

Omar, was a great help today. He helped me install my battery and windshield wiper blades. I appreciate him, he was very nice. Thank you Omar.

Norell Gipson

★★★★★

a month ago

First off I really appreciate Omar going beyond for his customer service and honestly . Helping me with changing my battery on my car and would recommend to go for great work !!

Gabriela Fernandez

★★★★★

2 weeks ago

Omar R. was very helpful! He helped me right away with a great attitude.

Genevieve

★★★★★

2 months ago

He did an amazing. I appreciate him taking his time on learning and educating himself with his awesome manager on duty today

sue neilson

★★★★★

2 months ago

January and Jocelyn are the best!! Friendly beyond belief, knowledgeable, and efficient. And those gals change your windshield wipers like pros!!! Great job and I hope your managers appreciate all you do!! MERRY CHRISTMAS!

Elena Barajas

★★★★★

5 months ago

Omar was so great to us, he helped replace our car battery and even tested it and our alternator after. He went above and beyond to make sure we were satisfied, cannot say enough great things about him. Very lucky to have him as a coworker and employee!

David

★★☆☆☆

4 months ago

So today I went to buy a bleeding kit for this repair I was performing on my truck. I was looking around because I didn't know where it was kept and this staff member asked if I needed help. I told him what I was looking for and he showed me where it was at. There were two options, and I had questions about the length of the tubes since I was working on a slave cylinder. The employee seemed as if now I was bothering him with my silly questions. Still I thanked him and proceeded to head to the check out. Now as a member, for every purchase above a certain amount you gain points which also gives rewards which I absolutely love. So I decided to buy something more to get the points. Since I was lent a car while repairing my own I decided to show my gratitude by removing the oxidation to his paint, wax and polish it. Now I was looking for something to help remove the oxidation when another employee showed up and asked if I needed any help. I explained the job, the points, asked for advice and what I had done so far and he started rolling his eyes, grabbed his phone and started checking it, was looking towards the cash registers stood behind me to where I had to look behind me instead of at the products, which really I was looking at clay to try and to be honest it probably would of been an easy sell but the interaction was completely wrong so I walked away. He grabs the break bleeding kit from me saying he's hold it in front for me. Which I thought was weird but whatever. Still on a mission to hit my mark of over 25$, so I looked at decals, then thought maybe battery terminals since my negative was always loose, but the one I picked was for marine so I put it back. Then another employee asked me where the product I had was and if i put it back. I asked where else would I put it and he started telling me how I disappeared around the corner and I didn't have it in my hands anymore. Mind you, the place the battery terminals were, was exactly around the corner he says I "disappeared". I told the employee to look at the cameras if he had any questions about my actions. I was now pissed but still looking for something to buy. Settled for a fabric spray. Went to pay for my stuff and it's like the employee helping me was waiting for something to happen. He was so slow giving me my change of 18 cents, I asked to speak to the manager. I was told it'd be a min since he was helping another customer but I was over hearing him talking to someone about what sounded like personal stuff. Decided to call corporate. Bottom line. I set out today to just buy a few things not be treated like a thief. I will continue to shop at AutoZone but never again at this store.

Blanca Almaraz

★★★★★

4 months ago

Great customer service, Omar the assistant manager was great at helping us sort out our needs. I asked if he can help us with the windshield wipes which he gladly did. What makes a good business is good people working there and Omar is one.

Anna Bonilla

★★★★★

2 weeks ago

Can’t go wrong with autozone they are very helpful. Also very professional! Omar R. Installed my windshield wipers with a great attitude thanks a lot Omar I appreciate it!

Darset M. Peraza Notary Public/ Loan Signing Agent

★★★★★

2 weeks ago

Assistant Manager Omar. R did a great job, help me with everything i needed. He was polite, funny and good customer service! He answered all my question, was very helpful. Highly recommend to come to this AutoZone.!

Alicia Villa

★★★★★

a month ago

I had a great experience at AutoZone thanks to the outstanding customer service from January and Kat. They were both friendly, knowledgeable, and genuinely willing to help. They took the time to answer my questions, made sure I found exactly what I needed, and did it all with a positive attitude. It’s refreshing to receive this level of service—January and Kat really went above and beyond. Because of them, I’ll definitely be coming back to this AutoZone and recommending it to others.

Jerusa Polifroni O

★★★★★

3 weeks ago

They have great customer service in every single one of my visits. The staff is very helpful and willing to go the extra mile, particularly Eleazar. They have plenty of parking space, accessibility for wheelchairs, and a large variety of product products. I’ve been a loyal customer for over four years and wouldn’t go anywhere else. I highly recommend this particular AutoZone.

Giaughna Syn'sere

★★★★★

3 weeks ago

Wanna be car girly who doesn’t even know how to change her windshield wipers😭 I went through self check out and tried to put new ones on by myself for 30 minutes. Brandon came out, asked if I needed help, and got them on in 30 seconds. LIFE SAVER. I definitely need to retire before I even start my “cool car” journey💀 thank yoouu!