Alan Webb Mazda

Adrian Wright

★★★★★

6 months ago

Had such a great experience at Alan Webb Mazda! This was my first time buying a car and Jason made the whole process super easy and stress-free. He was patient, answered all my questions, and helped me find the perfect car. Couldn’t have asked for a better first car-buying experience—thanks, Jason!

Charles

★☆☆☆☆

5 months ago

The first misstep with this dealership was when my Fiance had her CX3 in for warranty work, she had a loaner. Because of their mistake, they tracked to her work meeting and accused her of stealing their loaner vehicle in front of all of her coworkers. Giving them another chance, they damaged the wheel on my brand new CX50 and weren't going to say anything or repair it until I pointed out that I had the technician hitting the curb on dashcam in the vehicle. The only saving grace for this company was Deitrik Blue who no longer works there. He was the only individual who gave any semblance of customer service. Today was the last straw. My fiance needed an oil change in July. They said they couldn't get us in until today. Now they want to charge her because her lifetime lube expired last month! No customer service, they dont care about you or your car. They only want your money.

Kevin Schmidt

★★★★★

2 weeks ago

Dealt with John Wheeler. Low key, low stress, no pressure, no games. Excellent offer on our trade in. Seamless transaction. Highly recommend.

Krista Grisel

★★★★★

2 months ago

Thank you Alan Webb Mazda team! It was a pleasure to connect with you on our car purchase. You made the process clear and everything was smooth. I was impressed with the staff every step of the way.

Sam Albert

★★★★★

8 months ago

I purchased my 2025 CX-50 TPP custom through the dealership last September. I am still absolutely loving my car. Every time I open that door in the morning and hear that Mazda chime, it puts a smile on my face and makes driving to work a true pleasure. Especially with that Soul Red/Terracota combo (Right Jason, I told you this combo pops!). Jason F. was an absolute GOAT of a salesman. He knew every detail of all the trims for the entire fleet of Mazda's. He was even knowledgeable about the minutia of differences between each of the years for each respective model. This was particularly important for the newer CX-50 line. Most importantly, he respected my time; he was transparent about all of the options for purchase and the limitations behind each of them, and he kept a steady energy level through the entire process. I visited 3 dealerships before making it to Alan Webb. After the third dealership I visited, I was discouraged and was questioning if I wanted to stay in the Mazda brand, but Jason's passion and deep knowledge for the brand lured me back. Now I am happy to say, Mazda for life, bruhv.

nick myers

★★★★★

3 months ago

My wife and I purchased our 2015 Mazda CX5 from Alan Webb Mazda on 12/1/2025. We were highly pleased with the professional help we got from John Wheeler as our car salesman. We weren't pressured to purchase or any add ons that we didn't need. We strongly recommend buying your next vehicle from Alan Webb Mazda. Thanks again for all you help John.

Abbi

★★★★★

6 months ago

Michael thank you so much for all the help you were! When purchasing my new tires and making an appointment through the app and it not connecting properly. You went far and beyond with your team to help ensure that you put tires on my car not only for my safety but for my family's safety. I had a huge nail in my tire that I believe had poked a hole in the sidewall. Well I drive for a living. When making an appointment 2 weeks out to get the tires put on, That's a bit scary. But you immediately called me back with amazing news and told me to come in the very next day and you guys will put my tires on and give me a service. I just couldn't believe what I was hearing. I felt an instant calm feeling. Thank you so much for the amazing service and best customer service I have ever had with a car dealership in my life. I truly appreciate you guys and recommend you to everyone I know.

Xiang

★☆☆☆☆

2 months ago

I had my car there for a diagnosis, they stopped half way jumped to conclusions and demand money without doing a full diagnosis. Afterwards the manager was extremely rude when I asked her to complete their job. Do not recommend anyone to go there. They are only nice to you if you are worthy for then to take advantage off.

Jonathan Pierce

★★★★★

Edited a month ago

My family bought a 2019 mazda cx9 and within a few weeks warning lights started coming on; they covered the cost of the diagnoses and the repairs! 🙌🏼 I am very grateful for the sales manager, Doug, for resolving these issues! The sales experience with Dane was very positive and we felt no pressure during the purchase.

Jacy White

★★★★★

7 months ago

So happy with my new car and the buying experience here! Dane and Omar were the dream team, making it a smooth and easy process with 10/10 attitudes! And shoutout to Dane for helping me clean out my old car. Next level service!

Nadia Furduy

★★★★★

a month ago

I had a very pleasant experience with the service department, and I especially want to recognize Shadi for going above and beyond. From the moment I walked in, he was professional, kind, and incredibly helpful. He took the time to explain everything clearly, kept me updated throughout the process, and genuinely made me feel like my concerns mattered. Customer service like this is rare — Shadi made what could’ve been a stressful situation smooth, easy, and actually pleasant. The service department as a whole was efficient, organized, and professional, but Shadi truly stood out with his patience, knowledge, and care. Thank you Shadi, truly!

Shirley B

★★★★★

2 months ago

I just had best car buying experience I've ever had, if I could give 10 gold stars I would. John Wheeler made this car buying experience so wonderful and enjoyable all the way around. He listened to what features we wanted, what price point we needed and he made it happen. He went above and beyond to not only locate the exact car we wanted, but sent a team out to get it and have it there for us that day. There was not the usual back and forth on negotiating the price, he got the price where we needed it almost immediately. John is genuine, upfront and honest, he is definitely a diamond in the ruff in car sales. I will be recommending him to all my family, friends and co-workers. It wasn't about making a sell, it was about us getting the car we wanted and as close to the price as we wanted. John is truly great and fun to work with and provided exceptional customer service and satisfaction. GREAT JOB JOHN YOU ROCK Sincerely, Shirley and Alex

Sawyer Carl

★★★★★

4 months ago

Been with this company almost 3 years. Have made so many awesome friends and have made tons of memories. The Mazda sales team has helped me get my dream car. The Turbo AWD Mazda3 premium plus. HUGE thanks to John Kendall, Omar, and Dane! You guys absolutely rock. I appreciate you for helping me accomplish my goals and pushing me to face any fears and take the next step.

Theresa Manning

★☆☆☆☆

a month ago

I have had my 2020 CX9 for 5 years now and it has been a GREAT vehicle. I bought the 10 year 100K extended BTB warranty and oil changes for life. Two days ago my car started sluggishly and the engine warning light came on. When I checked the alerts it said there was a "engine malfunction" contact the dealer. I made an appointment and took it in the next day. I could see that Detrick was no longer there, neither was MaKayla. I had worked with them for years. Detrick was always super helpful and probably would have advised me to check the battery before bringing it in. Long story short... They ran diagnostic on my car for $209.00 despite the fact I have an extended warranty. They then send me an estimate to replace said battery for an additional $271.00. Which would have meant a BATTERY for over $575.00. Not to mention the 12% MISC charge I noticed on the receipt. $25.08 for shop supplies associated with the "REPAIR" for a diagnostic. I am self employed and I do not charge additional fees to my clients for my supplies. They are a cost of doing business and a tax write off, as I am sure they are for them. The estimate also had suggested repairs that added up to over $3000.00, from wiper blade and filter replacement, to flushing the brake fluid. All of which were super inflated and did not need to be done. I declined on all the repairs and went to pick up my car. I am beyond disgusted. I am also in the market for a new car and love my Mazda, but will NEVER go to Alan Webb again. Reading the reviews, it seems I am not the only one. Buying from them seems great, but service after the sale is horrible. I am honestly sad to leave this review, but felt it needed to be done. I will be headed to Ron Tonkin over the bridge and suggest you do the same.

Kendra Luna

★★★★★

2 weeks ago

Easy, quick, and amazing service! Caleb was super helpful from the first phone call to the last signature taking home my new cx5! And finance department was fun, friendly, and super knowledgeable and helpful! Highly recommend Alan Webb!

Lieziel Craine

★★★★★

2 weeks ago

Colten is incredibly amazing person! He helped us find a car that we are really happy with, he goes above and beyond! He really tried to find something that fits within our budget and at the same time a car that we are really happy with. If you are looking for a reliable car and needs a knowledgeable person who truly cares please look for Colten and you will leave the place happy and got the car that you liked and fits within your budget! Thank you, Colten! From Mr. and Mrs. Craine!

Mikaela Rankin

★★★★★

2 months ago

Had the best experience yesterday at Alan Webb Mazda purchasing my 2025 CX-5 Carbon edition! John Wheeler was fantastic to work with! I walked in knowing exactly what I was looking for. John was kind and respectful through the negotiating process and they gave me a great deal on my trade in as well! Eric Chavez also made the financing process smooth and easy! I was in and out in 3 hours. Thanks guys!