Ace Car Wash at Hampden and Yosemite

Dennis Obduskey

★★☆☆☆

2 years ago

Ok. This is different and I hate that I'm going to have to go back by and see if I misread something. I had to clean some floor mats on a rental car I was driving. Sunday afternoon. I saw the little payment box and a lighted area said $2.75 and something about 11 quarters. You could also put in a debit or credit card. I rarely need to use a manual wash, but my whole lifetime if I used cash or a debit card, it would stop after "X# of minutes. The equipment was great, and I'd never seen a place with a little presoak gun. So I used that, then switched over to the high pressure wash. It seemed to be giving me quite a bit of time, but I didn't go crazy. Did a great job. I finally went over to switch the machine into the "off position. And the main reason I'm writing this is because others had the similar commets: A $14 charge appeared on our debit cards. So I'm going to go back by and look for clear signage to see if I missed reading something - and wonder if I had not gone over the actually switch to "stop" the charge would still be running. Regardless, an automatic shutoff never came. And I never had any intention of paying $14 to clean a couple floor mats. I need to get a refund. Signs with big explanations need to be on the wall either way. 2-stars because of the problem, but the equiptment itself deserves 5.

Kevin Terriquez

★★★★☆

2 years ago

Usually easy to access and utilize, great deal fast and efficient. Maker sure you hit STOP on credit card option which is best about a dollar a minute If you move quickly. Bring towels. Other than than the asphalt sucks so mind your PS and QS and it's 7.75 out of ten it works and ain't as expensive as a automated system.

Randy Barnhill

★★★★☆

5 years ago

Your typical self service type car wash. The place isn't always as clean as it should be. Pricing is average and competitive with most other self service car washes. I like this particular one because it has great water pressure along with good soap dispersal. There are also a lot of trees for shade when drying your car off in the summer. Also good soap dispersal means good wax dispersal as well, you can actually see it being applied to the car surface.

Nate Yorks

★★★★☆

7 years ago

I use this car wash all the time probably because it’s near me. But I’ve only had two issues I have been going for at least six years. One it took my money I called immediately and it was resolved in a day. Two the vacuum didn’t really work to well. I would give another start if I could have complete confidence that at every bay had a great vacuum.

Dawn Kelley

★★★★☆

5 years ago

Decent car wash. Did a good job with the wash/ so-so vacuum experience. I was in a full sized low roof van with a cargo carrier on top and barely fit, so I caution anyone with a tall van from sliding into this car wash. But in general, I was able to give my van a good wash after some time out camping. And the vacuum did a decent job.

sabrina dyer

★★★★★

2 years ago

Good experience here, takes card so you don’t have to go to an atm. I believe I spent about $26 for a long 20 minute wash (my car was VERY dirty) and it did the job of a car wash! Not too busy when I went at 12pm on a wednesday.

Mark Snyder

★★★☆☆

2 years ago

Well, the stall I happened to choose this evening was horrible, but it washed the truck. I say horrible because the foam brush option didn't function at all, and the spray nozzle for the soap and rinse was lying on the ground as the holder was either broken, stolen or just missing. Hopefully the next stall I use there will work better.

Phil G

★★★★☆

Edited 7 years ago

(update below) I do love this car wash, but there are a couple of reason to get rid of a couple of stars. Location. If you know how to get to it, know it's there, there is no problem, but how it is hidden makes it difficult for other people to get to who may need a car wash, but can't see it. Updating. This car wash needs some serious updating, mainly on the lighting. It is kind of creepy, with it being hidden, to go when it's dark out and the lighting is really kind of poor so going when it's dark isn't a great option. Too many times have I seen people working on their cars in the bays either detail wise, and we aren't talking just wiping it down, we're talking full detail type of service, glass replacements, or working on it as mechanical, maybe oil changes. So why do I say it's great? One of the best to get your car clean as it does the job as an automatic touchless would, just choose the right time to go and there are no issues. Update: I had to give another star for this place. Lighting and security has been much improved with cameras being added and bay lights being upgraded. You still have the occasional person working on their car, but it has gotten much better. All bays have cards readers now, was only four in the past. For people saying they were charged ten dollars when they only did an amount below that, many places do this, especially car wash. Gas stations can even do it. It's a primary authorization type of charge that is corrected before it posts to your account, or should. If it doesn't, then there's an issue.

KrimDela Krim

★★★★★

a month ago

Good experience great wash love it

Zach Bray

★☆☆☆☆

Edited 2 years ago

I ended a car wash and owed $4.12 but on my bank statement I was billed $15.00. I hope to get this resolved. Update* problem resolved. Good customer service and solid water pressure! Update** went back a 2nd time and was charged $15 again. 100% never going back again. This wash will steal your money.

Lisa McCabe

★☆☆☆☆

a year ago

I defined insanity today when I put one dollar into each of the four vacuums expecting different results. None of them work. They’re either clogged or broken, but all four were incapable of picking up the M&Ms that I had spilled in my car, the reason that I was there. The vacuum did, however, pump my car full of a smell that most definitely was caused by old vomit rotting in the vacuum tank. It’s probably a good thing, though that I was not able to vacuum because after I spent four dollars , what I got was a car full of not only M&Ms, but now also dog food, mud, trash and other debris that blankets the ground in front of each bay and was now all over my shoes & feet & inside my car. around the carwash grounds and parking lot It’s always easy to spot At least one homeless person, doubled over and pilled out, or, as in my case, rummaging through the trashcan that was a foot and a half away from me. So to keep my idiot streak going, I went ahead and pulled into a bay to wash my car where it seems like you get about 10 seconds per quarter, so bring a lot of quarters if you plan on actually rinsing your car. Whoever owns this joint must be Laughing all the way to the bank with those prices and what appears to be absolutely zero upkeep. It doesn’t appear that there’s a whole lot of concern for putting soap in the soap brush either, that thing was useless. But produced juuust enuf soap film to necessitate putting yet another dollar in, to Rinse my car. I won’t be back.

D Wasilewski

★☆☆☆☆

5 years ago

I visited today .. changed 2 dollar bills for quarters. I put all $2.00 worth of quarters into the coin slot and nothing!! Machine just took the quarters. 😥 I know it's only a few dollars - but the trouble it would take to try and get credit from places like this isn't worth the trouble.

Sheretha Hugee

★★★★★

4 months ago

A car wash thats not expensive. $1.00 for the vacuum and $3-5 for wash. And it's never crowded

Jacob S

★★☆☆☆

a month ago

Machine said $10 got charged for $15. No signage stating any additional fees. So idk if theres some undisclosed CC fee or environmental fee.

nick “TeeKay” strickland

★★★☆☆

4 months ago

UPDATE-Apparently the 15 was a temporary hold and it just takes like a week for what you get charged to update to the correct total. Only place I've ran into that took that long. Extra star added because of this. Decent enough car wash but overcharged me $11.... Stopped it at the required $4 minimum because I was just rinsing coolant that had gotten all over my engine bay. Not terribly impressed with that.

Erebody Snuggie

★☆☆☆☆

a month ago

There’s a sign that says you get a better rate if you use your card. But none of the “STOP” buttons work, so once you swipe it runs for the max of $15. I am not talking about the pre-auth, the machine keeps running even if you set the dial to stop and put the stop button.

Marcus Owens

★☆☆☆☆

a month ago

Yeah, so a good car wash. But I think they designed the payment system to scam people. And I didn’t like that. It’s $5 for 9 minutes. It does not turn off automatically. (Why not?) So I went over to try and turn the thing off at around 8:30. The knob that controls the car wash has an “off” setting. That did not work. There is a “off” button and that did not work. The instructions on the credit card reader were not legible because of the glare. I tried the X button and it worked. It was 9:11. It shut off and charged me another $5 for the 11 seconds. That is either a terrible design or the intention of the owners to get more money. Both are unacceptable.