Google Reviews
Mohamed A (Memet)

★
☆☆☆☆
6 years ago
No More Metro express for me. More expensive for even less service doesnt make sense. A year ago this location was my favorite where I'd get out from the car wash literally wouldn't need to do anything except just the tires and the vaccum. Now They lessen the amount of soap used, much faster to get out, the dryer doesnt dry most of the water like before. I'm picking somewhere else where they do more decent job for a reasonable price.
Sergii Gulievatyi

★
☆☆☆☆
6 years ago
I have been using this car wash for the past 3 years. But the quality has became worse over the past 3 months. Friday 09/27/2019 - this was my last time. The guy who supposed to water my car before washing wrote SMS on his mobile and ignored me. At least half of the brushes inside the car wash do not work at all. Water did not work on some rinse cycles.
Annette Harnish

★
☆☆☆☆
3 years ago
I took by car here as my current drive thru car wash is being remodeled on Ventura Blvd. in Encino. Guys were just 'hanging' around. Almost missed it because there were barriers in several driveways and it looked closed. I agree with Hartek (nine months ago). It left my SUV covered with water marks on the windows and paint. This has never happened at 'The Wave' on Ventura Blvd. I went on the internet and found out it is due to 'dirty' recycled water and equipment. Totally unacceptable. The only way to remove them is to get my car detailed for $150.00. I already tried using white distilled vinegar and distilled water but it was very laborious and did not really remove most of the 'stains'. I called 3-2-1 and left a voicemail , but they never returned my call. Do not use this car wash if your car about your car. Many reviews also have made this same comment. I would have left '0' stars, but helas, this is not an option.
Lauren West

★
☆☆☆☆
9 years ago
AVOID AT ALL COST!!!! Their horrible car wash nicked the paint off my brand new car in 3 separate places (at least that I can tell so far)!!! I've had my car for 2 months and this is the first time I've had it washed, so I know it was done by this place! I am in shock that they are in business! Clearly this isn't the first time this has happened to someone here--while I was waiting to vacuum my car I saw another customer pointing to scratches on his car to the employees and when I went to complain and then leave my information to have the owner get back to me, on the same sheet that they slid away were other customers' names, numbers and car information. What a scam!! I will not rest until this owner has paid to have these scratches repaired!!
Z M

★
☆☆☆☆
2 years ago
It was my first time and last time on this car wash . I did not know how to chose wash plan ( there were cars behind me and i was rushing) and asked to the emploe to help He was angry with attitude he was like : try again ! Push it again ! Do not you see it says on a screen try again ! - i said, that i tryed few times it did not do anything - his , i am telling you try again ! β relax bro . Is someone forcing you to work there? !
Poe Reed

★★★★★
9 years ago
i love this carwash. i live a block away. i wash my truck at least once a week. its convenient, the wash is good and i pay $15 a month unlimited. i used to pay $18 per wash with tip before i switched. i hope they never shut down.
Tito Padilla

★★
☆☆☆
Edited 6 years ago
Great deal with the monthly membership. Access to vacuums included. Update Jan 6, 2020: stopped using this carwash for some months nowever since they almost doubled the monthly membership without upgrading anything there. The value isn't there any more. All of a sudden I get a charge without my consent. Went in to cancel and get a refund only to be treated with disrespect by the manager. This was once a 5 star but now it no longer is.
JC

★★★★
☆
7 years ago
I have the monthly pass for $30.00 which gives You the ability to take your car to the car wash every single day of the month. I obviously don't do that but I go probably twice week. If I were to go to a different car wash I would easily spend triple that for the month
Daria Vinogradova

★★★
☆☆
5 years ago
No one scrubbed the car before it went in. The guy that was there to direct your car into the wash was standing there not paying attention or doing his job just on the phone. The car wash itself is fine but the folks working it are not there to assist. Clearly they donβt get paid enough to do anything but press the button to run the wash.
Rhonda Simmons

★
☆☆☆☆
2 years ago
I understand why this carwash is empty everytime I pass by. I paid for the work wash and my car looks as if it was only rinsed. I literally had to spray my car down with soap and hand wash it on my own in their stall because the guy refused to let me run it through a second time. Staff is very rude and unprofessional although this car wash is very close to my home. I will never go back again.
Kenneth Yacharn

★★★★★
8 years ago
This place is great, the guys that spray and scrub your car take their time before it enters the main wash. This is the only drive in car wash I've been to that dries your car the most. Even if it's still wet, their spot free rinse had got to be the better kind out there, which leaves the least amount of spotting that I've noticed.
Khodadad Mozaffari

★
☆☆☆☆
2 years ago
Never use this carwash. I used their service after several years and still the same awful service. Back of the car was full of shampoo and when asked the person responsible who named himself Miguel told me this is a fast5 minute carwash what do you expect. He said it will come with a cloth when I said I don't have one in car he didn't offer one and said that we have them for sale. If I could I would give them minus 5 star. So people becareful about this carwash
Hailun Guo

★★★★
☆
8 years ago
Fast service with low price, the regular car wash is $6, and there s one time I went there around 8:20am, they even have βearly birdβ price as low as $5.
Jagan Krishnamurthy

★★★★
☆
6 years ago
The car wash went smooth. The machine washed thorough. The free vacuum with wash was a bonus, but I felt the vacuum could have been more powerful. Do note that the rates are different than the ones mentioned in the images from Google. The express was $8. I should have taken pictures of the new rates, missed it.
Dan K

★
☆☆☆☆
5 years ago
Paid for βthe worksβ wash or whatever their most expensive one was and my car was still covered in soap as well as the metal track scratched the finish off of my wheels. Donβt go here if you care about your car.
Daniel Winkels

★★★★
☆
6 years ago
I got a monthly membership for $15 because I'm in B2B sales and I drive to my calls the whole day. I didn't want to show up in a dirty car, so I got my car washed every few days. For $15, it was a great price for having a clean car for a month. They also have vacuums to clean out your car, which is really nice. The one downside is that they had an issue with getting my account set up. I paid and filled out the paperwork on the first day I got my car washed. Then I came back a few days later on my way to work, and I had to sit there for about 10 minutes because my account wasn't in the system yet. The guy was nice about it and gave me a free week to make up for it, so I feel we're good. But if you buy the monthly membership, just hold onto your receipt in case they mess up in getting you into the system. I noticed a few more scratches on my car recently, but that could just be due to just being in LA for the first time and parking on the street every night. I'm going to see if I can find a touchless car wash for $25 or so per month, but I may try them again (especially with all the birds around here). Overall, great value for the month!
Blanca Ortiz

★★★★★
10 months ago
I only need it a vacuum and I found this place and vacuum my car fast. There was 2 vacuums and my son help me to do it quick in less then 8 minutes. Itβs great I donβt need to wash my car to used the vacuum $2 pay for it and have a max of 15 minutes but I was in a hurryβ¦.
Elyzaveta Burtova

★★★★★
a month ago
Tip the man heβs a great man and heβs doing good work for you actually great work heβs special and itβs hard for another man to say that about another man
Prabhat Purbey

★★★
☆☆
9 months ago
The car wash is decent. However, they open at 8.00 am not at 7.30 am. I reached 7.40 after checking checking Google information but had to wait for 20 mins. They keep the red cone blocking the drive way, so waiting is also not safe! I hope they change online the time of their business!
Al L

★
☆☆☆☆
a year ago
π I have never seen a worse car wash than this in my life. After I showed the dirty places on the car, the car wash worker made a joke and said this is an express car wash, which is what you wanted. I paid $17 and I want to get the service for the money I paid!