Reviews
Chris Chacon
★★★☆☆ a month ago
Romel López
★★★★★ 2 months ago
Mike Taylor
Great service and knowledgable
★★★★★ 2 months ago
Javier Tapia
★★☆☆☆ 2 months ago
Andrii Maslov
Очень плохая работа сотрудников, показал на картинке, что мне нужно, дал VIN cod, мне сообщили, что деталь может быть через 2 часа, по факту деталь приехала через 4, но итог был таков, что приехала не моя деталь, а мою деталь нужно было ожидать более 24 часов
★☆☆☆☆ 2 months ago
Waluden01
★★★★★ 4 months ago
Hectmir Chacin
La muchacha que atiende mal y cuando le hice una llamada me colgó y me dejó hablando solo, al llegar a la tienda se fue y me dejó hablando solo y no atendió… si no quiere trabajar que se vaya hacer TikTok a su casa no es necesario atender mal a tu clientela
★☆☆☆☆ 5 months ago
Jason N
★★★★★ 5 months ago
Javi Barraza
★★★★★ 6 months ago
Eric Ciffone
The old guy Lance is rude and unhelpful. Heading to Autozone I guess.
★☆☆☆☆ 8 months ago
Ray Valbuena
★★★★★ 9 months ago
Arnaldo Barreto
Buena atención y más cuando te atienden hispanos...
★★★★★ 10 months ago
luis olvera
Nice and cool people here
★★★★★ 10 months ago
Edward Garcia
★★★★★ a year ago
William Dickman
★★★★★ a year ago
Desiree Reedy
Daniel was super helpful! He helped us in timely manner and is so friendly! He provides Great customer service!🙂
★★★★★ a year ago
Saul Grajeda
The girl who works there forgot her name. She has great customer service .
★★★★★ a year ago
Shayne Aguilar
I ordered a CV axle on line for an older vehicle. As promised it was in the store the next morning, October 25th, 2023, for pickup. Outstanding! The store was clean and well merchandised.
When I entered the store, an older gentleman was stocking the shelves and greeted me as I walked in. There was a very young man sweeping the isles also.
I was the only customer in the store. The older man walked behind the counter and asked what I needed. I explained that I ordered a part online and was told it was here. He immediately said we have nothing here. He then looked in the computer asked me what I ordered, I explained it was a CV axle. He again, as though very put out, said “It’s not here. We’ve received nothing at this store.”
I showed him my email from O’Reilly stating my part had arrived. Seemingly more put out he looked behind me on a shelve and said “I don’t know what to tell you, we got nothing.”
Fortunately, at this point the young boy that had been sweeping overheard and told the other employee to check the online orders. The older employee said, “There’s nothing.”
The older employee acted put out, rude, and annoyed with my efforts to get my part that I had already paid for. At this point the young employee walked to the back, grabbed what ended up being my part, and gave it to me. The older employee rolled his eyes and walked away. The younger employee finished the transaction for me.
Give the younger person a raise, and train the older person, or remove them. I typically go to Autozone but decided to give O’Reilly a try this one time. Not sure if I’ll come back unless they can staff the store with superstars like the younger fellow.
★★☆☆☆ a year ago
