Reviews
                        
                                                            
                                    
                                        
Sondra Haaga
                                                                                    Milner is always incredibly slow to respond to any technical issue and often fails to provide a sufficient solution. Response times are days or weeks, except
for the many, many autogenerated emails that they send you after you send a ticket.
For years they told us that our Macs could not adopt our printer’s finisher settings because “Macs don’t like printers.” I, a non-technically trained person, figured out the solution, though after much time-consuming trial and error.
All of my coworkers will do anything possible to not contact Milner’s help desk, even if means living with a less-than-ideal workaround because what’s the point? Please stay away from this company. I have no idea how they are rated so highly.
                                                                                ★☆☆☆☆                                        a year ago                                    
                                                                        
                                    
                                        
Brian Wilkerson
                                                                                    Just to reaffirm. Not happy with customer service.  No response from Milner will be looking for alternatives!!!
                                                                                ★☆☆☆☆                                        a year ago                                    
                                                                        
                                    
                                        
Christopher Register
                                                                                ★★★★★                                        2 years ago                                    
                                                                        
                                    
                                        
Liam Myers
                                                                                    We are always delighted with Milner’s products and service. What I love about them are their knowledge and care. They took time to understand what our company actually needed. Their customer service is right on time when we need it ( no problems calling, if we have a question).  In great hands, and will be back in the future!
                                                                                ★★★★★                                        2 years ago                                    
                                                                        
                                             
                                     
                                    
                                        
Celeste Sloop
                                                                                    MY NEW SALE/ LEASE  CONTACT PERSON IS AWESOME !!! HIS NAME IS HUNTER DAVIS . ALWAYS ASK FOR HIM !  I RETURNED A CALL TO HIM AFTER 5PM . HE ACTUALLY TOOK MY CALL,  AND CALLED ME BACK WITH A PROPOSAL COMPARING THE 2 PIECES OF EQUIPMENT THAT I NEEDED ASSISTANCE WITH . EVEN THOUGH IT WAS FRIDAY NIGHT AFTER 7PM , HE TOOK HIS PERSONAL TIME TO WALK ME THROUGH THE OPTIONS . HE WAS HELPFUL , AND NOT PUSHY . HE HAD DONE HIS HOMEWORK ! HE HAD STUDIED MY PAST USAGE OF A COPIER , AND RECOMMENDED THE BEST FIT . HE PROVIDED ME WITH HIS PERSONAL CELL NUMBER AND ASKED ME TO PHONE HIM IF I HAD PROBLEMS WITH ANYTHING ABOUT THE EQUIPMENT . SMART , KNOWLEDGABLE , RESPECTFUL , AND VERY KIND !!!! I TRUST HIM TO BE STRAIGHT WITH ME . I HIGHLY RECOMMEND WORKING WITH HIM !!!!
                                                                                ★★★★★                                        3 years ago                                    
                                                                        
                                    
                                        
William Wilson
                                                                                    Great staff!
                                                                                ★★★★★                                        5 years ago                                    
                                                                        
                                    
                                        
Main Street Staff
                                                                                    Great machine.  Works well for our office.  Our representative, Kristin Riggs, is always there when you need her.  She is a phone call away and also bakes wonderful cookies.
                                                                                ★★★★★                                        6 years ago                                    
                                                                        
                                    
                                        
Fabian Thornhill
                                                                                    Our firm has contracted with Milner for over 10 years.  We have had three lease renewals, and even with competition from other companies, they have always offered us the best quality for the best price.  The equipment is reliable, the service technicians are THE BEST (thanks Jason and Ralph!!), the company is prompt in delivering supplies and providing service.  I cannot recommend them more highly!!
                                                                                ★★★★★                                        6 years ago                                    
                                                                        
                                    
                                        
Jamie Thieman
                                                                                    Let me tell you!!! Greg from Milner, Inc is AMAZING! We are a local daycare ministry in Zebulon, NC and he was SO understanding and informative. He was fabulous with follow-up and so personable.  We are thoroughly impressed with his professionalism and are excited about our new printer / copier lease with Milner!
                                                                                ★★★★★                                        6 years ago                                    
                                                                        
                                    
                                        
Binkley Baptist Church
                                                                                    Very helpful and quick to respond to service calls and supply orders. Zero complaints with Milner. Keith is a pleasure to work with. Thank you!
                                                                                ★★★★★                                        6 years ago                                    
                                                                        
                                    
                                        
Program Charles House
                                                                                    Our rep Keith is top notch.
                                                                                ★★★★★                                        6 years ago                                    
                                                                        
                                    
                                        
Donna Byrd
                                                                                    We at Systems Electronics, Inc. have worked with Kristin Edgerton for many years and have always received exceptional service! She definitely gives her accounts her undivided attention to meet  their specific needs.
                                                                                ★★★★★                                        6 years ago                                    
                                                                        
                                    
                                        
gary mosher
                                                                                    The care and concern we received from your rep at Milner was nothing short of spectacular and we are very happy with the sales and service representatives
                                                                                ★★★★★                                        6 years ago                                    
                                                                        
                                    
                                        
Anna Marie Zaborowski
                                                                                    The people at Milner (especially Keith Monroe) have been extremely helpful to me.  We are located close to their Morrisville office so when I need something they are here in a flash.  Thanks Keith for everything you do to keep us up and running.
                                                                                ★★★★★                                        6 years ago                                    
                                                                        
                                    
                                        
Adam Tomlinson
                                                                                    Kristin Edgerton has been our rep for many years and is always very responsive and does whatever she can to help. I would definitely recommend Milner and Kristin Edgerton to other businesses.
                                                                                ★★★★★                                        6 years ago