Bryon Rodrigues

Have a 2013 Class A with a Ford V10. On a short trip to Tahoe had an issue with the tension pulley. Contacted Future service and set up appointment for the 17th. Told the service writer we needed the Coach completed by end of the month, due to a 3 week planned vacation. Service dept. said no issue. 3 days later received a call that I had a exhaust leak and needed new manifolds. I asked if they could get it done prior to October 1st. Otherwise we would have to adjust our planned vacation. They came through and had it ready 2 days before we left. They said there was still a noise that had to look into when we get back from our trip. Off we went and on our trip. After the first day I called service tech and said the noise was is getting louder. Seven days later we lost all power from engine. Had it towed and found out I had 2 cylinders with low compression/misfiring and fowled plugs and broken plugs. Also CAT was plugged up had to be replaced. I called my service advisor and he was surprised to hear about the issue. Had a new Ford remanufactured V10 and CAT installed. Came home and had to have the oil changed on the engine, so took it to Future Fleet. Service done and checked out to assure engine was installed correctly. I requested to be reimbursed for some expenses due to the clogged CAT from exhaust leak. Was denied by Future Fleet. They feel that what they worked on had no cause for a new engine and CAT. Disappointed that they refused my request. I was pleased with their service prior to our trip. They committed to a completion date and they came through. The noise they could not determine is no longer there. I have a new engine and CAT.
★★☆☆☆ 3 weeks ago

carlos garcia

★★★★★ 2 months ago

steve delu

★★★★★ 3 months ago

Ken Albery

Drew in service and Brent in parts are top notch.
★★★★★ 3 months ago

Hap Jones

★★★★★ 4 months ago

Deana Briggs

★★★★★ 5 months ago

cali sando

Amazing service department. Matt and his crew are outstanding. They fixed complex stuff that another ford dealer botched. Highly recomend
★★★★★ 8 months ago

Frank Walker

In for factory recall. Tech thought they had the part, said 2 days top. 1 week later recall was complete.
★★★☆☆ 9 months ago

Joe Mazzuca

For the past two years, I had the pleasure of getting my Class C motor home serviced by Future Ford Fleet Service of Roseville. My service advisor Mike L. has done a wonderful job of helping me maintain the motor and chassis of my Super Duty 450 engine. Mike does an excellent job of recognizing and recommending what needs to be done to keep my motorhome in top, safe, traveling condition. I highly recommend this location for your maintenance of a Ford powered motorhome. Thanks Joe Mazzuca
★★★★★ 10 months ago

Tony Fratis

★★★★★ 10 months ago

Mark Solino

Good customer service
★★★★★ 11 months ago

Nikita Chekhlov

★★★★★ a year ago

Dealer Campaign Solutions

Best Tru k repair, warranty, recall service ever!
★★★★★ a year ago

Sharlene Nay

Great service. Quick turnaround on my Ford Transit chassis RV. Friendly, helpful staff.
★★★★★ a year ago

Charles Rhodes

★★★★★ a year ago

Krista Girard

★★★★★ a year ago

Kenny Blum

Drew offered great customer service and communication. I was having it worked on (or lack of work) at the Reno Ford Fleet Center and ended up towing it to Future Ford and what took Reno 4 months to not complete, Future Ford did the job in a couple weeks (new engine). Thanks!
★★★★★ a year ago