Delta Sonic Car Wash

Joan Finigan

★☆☆☆☆

5 months ago

Be careful of this car wash. We went there on 9/12/2025. We did the $21 wash. We ended up with a flat tire because while going through wash something cut our tire. Since we were from out of town , we could not stay around. The manager said it would take 5 days for an incident report and for it to be looked at. The tires were almost new on a brand new truck. We ended up and had to get 4 new tires because one of the other tires had a big nail from the same place. They would not even offer to change the tire. We had to get the tire aired up and go get tires some where else. It was a bad experience but from what we were told from others in the area. It happens there all of the time.

carmela zarcone

★★★★★

a month ago

Had an inspection done today at the Delta Sonic on Niagara Falls Blvd in Niagara Falls. They guys that I dealt will were all very friendly and informative with whatever questions I had. Especially Bryant A. Would definitely go back. Thank you

Darlene S

★★★★★

3 weeks ago

I had Carlos,connor,Vinny and Angel, They walked me through everything they were doing duringmy oil change. Very nice attitudes and very respectful. I give a 100 out of 10 😊

Kevin C

★★☆☆☆

2 months ago

Value for what you pay as a monthly member, is horrible. The main issue is the fact that the car wash closes during normal business hours, a lot. Pick a random Tuesday at 1pm...wash closed. Why? They staff alerting the public its closed simply told me...they didnt know. 4 times last month I went there to get a wash...closed. Do they reimburse your membership for dowm time. No they do not. Horrible customer service.

Randy Michlin

★★★★★

a month ago

Dave was very fast completing my oil change. Carlos was very knowledgeable of the needs of my vehicle and the services available. Very personable.

Susan Sommers

★★☆☆☆

4 months ago

Stopped at Amherst location at 8:00 am today for an inspection. They couldn’t do it bcz they were out of stickers (odd since it’s only the 4th day of the month). Went to the Falls location around 11:30 am, one car ahead of me and was told it was going to take a few hours due to lunch coverage. At 1:30 my car was still not looked at but noticed several guys in the garage doing nothing. Finally car was done around 2:15. I will go to a different garage in the future that will schedule appts so I don’t waste another afternoon.

Jared Borja

★★★★★

a month ago

Was a perfect experience In-N-Out quickly very efficient service. Angel was more than helpful. Got a free car wash out of it really helped me out in a pinch right before the snowstorm.

Ian Morales

★★★★☆

2 months ago

Had to get an oil change and because I pay for the unlimited car washes I get a discount so I went to this location. Dealt with an employee named Angel and he was great. Very informative, communicative and was not pushy when I wasn’t interested in certain services. All around cool dude, I appreciated him being the one to take care of me.

len Hoffman

★★☆☆☆

Edited 5 months ago

I just had the steam cleaning and vacuuming done but if you watch the video you'll see that they miss a lot.. I even had it set up for them to make it real easy for them to get everywhere

Robert Giordano

★★★★☆

a month ago

Our first time in the detail/ mechanic shop here. Carlos and Vinny took care of our car , they were friendly and funny made it simple for our first time . Professional and we were in and out probably 10 mins for a tire rotation . We were a couple mins late after closing but they still made sure we were taken care of. We will come back especially now that we know their flow

BenJamin Abel

★★★★★

3 weeks ago

Carlos, Angel, Bryant, and Connor were super great, I got an oil change & full engine clean and they had my car done super fast. I got exactly what I wanted/needed without pushy extras, and the fellas seemed to be happy to be helping me with the services I needed, can’t thank you fellow enough 😊😊😊 especially for changing the oil on a 0°F day

Colin O'Brien

★☆☆☆☆

4 months ago

Just moved to NYS a week and a half ago. Went to get my window tint removed so I could pass inspection. Was quoted a very reasonable price, and told it would take "about an hour." At Hour 1, they let me know that it would be "a bit longer" because there was some other layer of tint on my windshield. That was fine. At Hour 2, I was told it would be about 15 more minutes. At Hour 3, they told me about another 45 minutes. During this time, I was brought over to the bay and asked if I'd ever removed tint before, if I've had to get the glue off. Didn't appreciate the attitude from someone who wasn't able to even do the job competently in a reasonable amount of time. Right as I was coming up on Hour 4, they said it was finally done. They said the additional time was due to the amount of glue that had been used by whoever put on the tint, and the defroster on the rear window that was having tint removed. I looked around the outside, and it looked mostly fine. I started to pull out of the shop, and I noticed tint still left on the bottom of the driver's side window, pieces of tint all inside the car, and a rubber glove left under the center console. So I had to turn back around, go back in, and wait about another hour for it to finally be done. When I went to the dealership where I'd previously started the inspection and told the person working in the service department about what happened at Delta Sonic, they were dumbfounded. I understand that things like this can take a bit longer than planned. But 1 hour vs. 5 hours? That's not even remotely reasonable. Trying to send me out the door with the interior of the car in that condition, especially after all that time? Inexcusable. If you believe that your time or money is valuable at all, I would encourage you to go somewhere else.

Jeni FFS

★★★★★

2 months ago

I’ve never had a bad experience at the NF location and prefer this location over the others nearby. The staff is incredibly kind and helpful. I choose Delta Sonic over competitors because how they treat me. Today I had a full synthetic oil change completed by Antonio, Chuck, and Vinny. Professional and friendly. Antonio is exceptional! His customer service skills are superb. I hope he is acknowledged for how awesome he is at his job. Thank you all for being so nice and honest and transparent. I really appreciate all the staff I’ve ever encountered at this location and happy to continue supporting this business.

Daniel Reichert

★★★★★

3 weeks ago

I had a very quick and efficient oil change. The staff was very professional and let me know about the things the car could use. Great job Carlos, Angel, Bryant and Connor! I'll definitely be back!

Isaac

★☆☆☆☆

2 weeks ago

This place sucks. The employee working the line allowed other vehicles to cut me off. Then the car they took 1/2 hour to sign up for “unlimited” for 2 different cars. God forbid I try to get my truck washed during my lunch break. This place is by far the most ridiculous place. I will be taking my business elsewhere. Maybe a few dollars more at Tidal Wave across the street will be worth. Absolutely a joke. Terrible service.

Jennifer Leo

★★★★★

a week ago

Carlos, Bryant, Angel and Warren were absolutely great today when I stopped in for quick oil change. Carlos was extremely informative and didn't make me feel pressured for any of the add- ons that were needed. I was in and out and definitely will be going back for all services.

Anna Downie

★★★★★

2 weeks ago

I recently got an oil change and Carlos, Vinny and Bryant were so kind and helpful! They’re very knowledgeable and explain everything you need to know. I was also looking to get some new windshield wipers for my front window and they were able to replace them for me as well. You can’t go wrong with this Delta Sonic location for fast and easy services on your vehicle!