Reviews
                        
                                                            
                                    
                                        
Phillip Jeffreys
                                                                                    Great customer service experience!!!
                                                                                ★★★★★                                        a day ago                                    
                                                                        
                                    
                                        
Vicki
                                                                                ★★★★★                                        a day ago                                    
                                                                        
                                    
                                        
Aquagirle62
                                                                                ★★★★★                                        5 days ago                                    
                                                                        
                                    
                                        
Mathman H
                                                                                    Ashley was amazing. She helped me get exactly what I wanted and made my wife very happy with her new suv. Alec is the man. He also helped us with all the back office items efficiently. This is our third vehicle with Garlyn Shelton and we look forward to many more.
                                                                                ★★★★★                                        5 days ago                                    
                                                                        
                                             
                                     
                                    
                                        
RG FIT17
                                                                                    Bought and used car and they didn’t even do the basic maintenance on the car:
-Wipers were broken
-The car didn’t have a jack or the wheel lock for the wheels - in other words, if I get a flat tire I will need to call a town truck because I don’t have a way to change the tire myself or even to remove the tire since I don’t have the wheel lock.
-Oil life was at 74%. They didn’t even change the oil.
-On the day of the delivery the car has the engine light on. This is before me driving the car out of their lot.
-I have been texting the sales rep and he is not even responding my messages at all.
In general this is my first and last car buying experience with BMW Temple - Garlyn Shelton
                                                                                ★☆☆☆☆                                        a week ago                                    
                                                                        
                                             
                                     
                                    
                                        
Rebecca Whisenant Hood
                                                                                    My concern/complaint is more related to BMW Corp than Garlyn Shelton BMW Temple. BMW Corp issued specific recalls on specific VIN numbers within the 5 Series. A known problem with BMW 550i powertrain related to a manufacturing error impacting transfer of power from the driveshaft to the rear wheels. BMW Corp only wanted to pay for repairs on certain VIN numbers and not other VIN numbers within the group. BMW Corp as well as Garlyn Shelton BMW have decided to cherry-pick which vehicles to repair at their cost. Since the issue is known, it should be paid for by BMW Corp. I would not recommend purchasing a BMW 5 Series from anywhere unless they can prove the powertrain malfunction has been addressed.
                                                                                ★★★☆☆                                        a week ago                                    
                                                                        
                                    
                                        
Anne Fertitta
                                                                                ★★★★★                                        a week ago                                    
                                                                        
                                    
                                        
Chris Ann Bolin
                                                                                    BMW of Temple, Garlyn Shelton is above and beyond your expectations. I’ve purchased 2 vehicles with this dealership. I especially appreciate Travis, my Service Advisor. Thank you for always treating me special.
                                                                                ★★★★★                                        a week ago                                    
                                                                        
                                    
                                        
Joseph Hadley
                                                                                    Very good service from this dealership.
                                                                                ★★★★★                                        a week ago                                    
                                                                        
                                    
                                        
Candace Gordon
                                                                                    Damon was a pleasure to work with! His customer service was great! 10 of 10 definitely recommend!
                                                                                ★★★★★                                        a week ago                                    
                                                                        
                                    
                                        
Brett Baggerly
                                                                                ★★★★★                                        a week ago                                    
                                                                        
                                    
                                        
Pat M
                                                                                    I really enjoyed this BMW dealership, and was very happy to be assigned Michael Reynolds as my salesman. I drove 2 hours from Dallas just to buy a car here because of fair pricing and an opportunity to deal with straightforward people.  Also need to give some kudos to Samantha in internet sales, who initially pulled me down there.  Go see if Michael if you want to deal with a normal, knowledgeable person on any BMW!
                                                                                ★★★★★                                        a week ago                                    
                                                                        
                                    
                                        
Shari Matz
                                                                                    Damon, Samantha & Kerri have been amazing!  From start to finish, they have been completely transparent, responsive, easy to work with and true professionals. I live in Illinois and would definitely buy another car from them!
                                                                                ★★★★★                                        a week ago                                    
                                                                        
                                    
                                        
Miriam Barraza
                                                                                    They are very attentive and keep you updated on everything that is being done on your vehicle. I was thankful to get the BMW Warranty so I don’t pay out of pocket for majority of the services I’ve needed.
                                                                                ★★★★★                                        2 weeks ago                                    
                                                                        
                                    
                                        
J. Gildein
                                                                                    Ashley is The Bomb!!!💣 From start to finish, it was such a smooth transition. If you’re looking to buy a BMW in the Temple area DEFINITELY LOOK ASHLEY UP AT GARLAND SHELTON BMW OF TEMPLE! ! Very experienced very knowledgeable and a great lady to work with!
JMG
                                                                                ★★★★★                                        2 weeks ago                                    
                                                                        
                                    
                                        
Judy Hodgin
                                                                                    Good
                                                                                ★★★★★                                        2 weeks ago                                    
                                                                        
                                    
                                        
Becky Brittain
                                                                                    I always have a good experience. I’m always taken care of professionally.
                                                                                ★★★★★                                        2 weeks ago